Experience

Diplomatic Language Services

• United States
• Education Administration Programs
• 100 - 200 Employee

• Portuguese Language Instructor

  • Jan 2021 - Present

  Providing one-on-one Portuguese language and culture instruction to US diplomats at all proficiency levels in preparation for the Foreign Service Institute test and their mission in Brazil. Design course syllabus. Providing one-on-one Portuguese language and culture instruction to US diplomats at all proficiency levels in preparation for the Foreign Service Institute test and their mission in Brazil. Design course syllabus.



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• GenCyber Curriculum Developer/ Instructor

  • Mar 2021 - Aug 2021

  • Developed an online cybersecurity and Portuguese course and acted as an instructor to high school students under the supervision of the Language Learning Center • Translated course material to Portuguese, created new course content and activities aimed at developing a strong interest in cybersecurity careers among K-12 students as well as expanding their awareness about cybersecurity practices. • Developed an online cybersecurity and Portuguese course and acted as an instructor to high school students under the supervision of the Language Learning Center • Translated course material to Portuguese, created new course content and activities aimed at developing a strong interest in cybersecurity careers among K-12 students as well as expanding their awareness about cybersecurity practices.



International Center for Language Studies

• United States
• Education Administration Programs
• 1 - 100 Employee

• Portuguese Language Instructor/ Tester

  • Sep 2020 - Mar 2021

  Providing one-on-one Portuguese language and culture instruction to US diplomats at all proficiency levels in preparation for the Foreign Service Institute test and their mission in Brazil. Designing course syllabus. Providing one-on-one Portuguese language and culture instruction to US diplomats at all proficiency levels in preparation for the Foreign Service Institute test and their mission in Brazil. Designing course syllabus.



SANDRO FERRONE

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• Digital Media Content Specialist

  • Jun 2020 - Mar 2021

  Created and distributed marketing copy to advertise Italian fashion retail company and their design creations. Responsible for joining relevant conversations on behalf of Sandro Ferrone and “soft selling” their outfits by providing support to current and prospective clients. Created and distributed marketing copy to advertise Italian fashion retail company and their design creations. Responsible for joining relevant conversations on behalf of Sandro Ferrone and “soft selling” their outfits by providing support to current and prospective clients.



Goldbelt Hawk, LLC

• United States
• Information Technology & Services
• 1 - 100 Employee

• LMS Curriculum Developer Cybersecurity Training

  • May 2019 - Jul 2020

  • Researched current cybersecurity trends and issues in order to develop and update objectives and course content for upcoming awareness and training program at the Department of Commerce. • Developed cybersecurity training materials and other communications to increase employee understanding and compliance to privacy policies, data handling practices, and procedures. • Prepared Marketing Plan for the 2019 Department of Commerce Cyber Security Awareness Symposium & Expo. • Created Cybersecurity Resource Database with training team. Show less



White House Black Market

• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Oct 2018 - Mar 2019

  Provided excellent customer service, processed daily incoming merchandise, supported other sales staff. Provided excellent customer service, processed daily incoming merchandise, supported other sales staff.



Diplomatic Language Services

• United States
• Education Administration Programs
• 100 - 200 Employee

• Portuguese Language & Culture Instructor/Tester

  • May 2018 - Aug 2018

  • Provided one-on-one Portuguese language and culture classroom instruction to US diplomats at all proficiency levels in preparation for the FSI test and their mission in Brazil. Designed course syllabus and acted as tester. • Provided one-on-one Portuguese language and culture classroom instruction to US diplomats at all proficiency levels in preparation for the FSI test and their mission in Brazil. Designed course syllabus and acted as tester.



International Center for Language Studies

• United States
• Education Administration Programs
• 1 - 100 Employee

• Portuguese Language & Culture Instructor/Tester

  • Jan 2018 - May 2018

  • Provided one-on-one Portuguese language and culture classroom instruction to US diplomats at all proficiency levels in preparation for the FSI Proficiency test and their mission in Brazil. Designed course syllabus and acted as tester. Provided small group classes in Portuguese language and culture to low proficiency levels. • Provided one-on-one Portuguese language and culture classroom instruction to US diplomats at all proficiency levels in preparation for the FSI Proficiency test and their mission in Brazil. Designed course syllabus and acted as tester. Provided small group classes in Portuguese language and culture to low proficiency levels.



ICA Language Services

• United States
• Education Administration Programs
• 1 - 100 Employee

• Brazilian Portuguese Test Developer and Translator (Defense Language Institute)

  • Jul 2017 - Feb 2018

  • Developed online language testing content using Defense Language Institute’s LMS (Learning Management System), Learning Object Generator, for the Online Diagnostic Assessment (online foreign language testing). • Selected and prepared reading material, including scenarios, multiple-choice and other item formats for use in DLI’s Online Diagnostic Assessment at various language proficiency levels following strict requirements and guidelines by the Defense Language Institute. • Supported supervisors with ideas and creative solutions while providing timely and efficient deliverables. Show less



Diplomatic Language Services

• United States
• Education Administration Programs
• 100 - 200 Employee

• Curriculum Developer/ Portuguese Language & Culture Instructor/ Tester

  • Feb 2017 - Dec 2017

  • Reviewed online course content, troubleshooted and escalated issues with Learning Objects in virtual and recorded formats for the Global Language Online Supporting System (GLOSS) LMS designed by the Defense Language Institute (DLI) Foreign Language Center for independent online foreign language learning. • Provided one-on-one classroom instruction in Portuguese language and culture to US diplomats at all proficiency levels in preparation for the Foreign Service Institute (FSI) proficiency test and their subsequent mission in Brazil. Prepared course syllabus and acted as a language tester. Show less



International Center for Language Studies

• United States
• Education Administration Programs
• 1 - 100 Employee

• Portuguese Language & Culture Instructor/Tester/Curriculum Developer

  • May 2017 - Jul 2017

  • Provided one-on-one instruction in Portuguese language and culture to US diplomats at all proficiency levels in preparation for the FSI Proficiency test and their mission in Brazil. • Worked as a Portuguese language developer on the ICLS new Independent Learning Module Project, comprising of reading activities (ILR 2 to ILR 3) with integrated-skills assessments. • Provided one-on-one instruction in Portuguese language and culture to US diplomats at all proficiency levels in preparation for the FSI Proficiency test and their mission in Brazil. • Worked as a Portuguese language developer on the ICLS new Independent Learning Module Project, comprising of reading activities (ILR 2 to ILR 3) with integrated-skills assessments.



Diplomatic Language Services

• United States
• Education Administration Programs
• 100 - 200 Employee

• Portuguese Language Instructor/ Curriculum Developer

  • Jun 2016 - Aug 2016

  • Language and culture consultant and reviewer of online course Brazilian Portuguese Headstart program by the Defense Language Institute (DLI). Addressed issues with content in language instruction, interactive tasks, and cultural familiarization. • Provided one-on-one classroom instruction in Portuguese language and culture to US diplomats in preparation for their mission in Brazil. Prepared class material and assessed student progress. • Language and culture consultant and reviewer of online course Brazilian Portuguese Headstart program by the Defense Language Institute (DLI). Addressed issues with content in language instruction, interactive tasks, and cultural familiarization. • Provided one-on-one classroom instruction in Portuguese language and culture to US diplomats in preparation for their mission in Brazil. Prepared class material and assessed student progress.



Diplomatic Language Services

• United States
• Education Administration Programs
• 100 - 200 Employee

• Distance Learning Portuguese Instructor/ Translator

  • Oct 2011 - Dec 2015

  • Translated, reviewed and developed new content (Brazilian Portuguese) in two Foreign Service Institute (FSI) online courses for US Diplomatic Security Agents and for US Consular Officers in Brazil. • Provided Brazilian Portuguese one-on-one online instruction to US diplomats in five distance language learning courses, including online assessment of student progress, developing course content, answering questions and speaking practice in weekly sessions via telephone or Skype followed by feedback and reference to course material in the FSI Learn Center. Monitored online student forum posts, uploaded materials, posted course announcements in the FSI Learn Center. • Developed strategies for successful learning under stress and time constraints, tailoring all courses to a culturally diverse audience. Successfully prepared students for FSI oral and reading tests. Show less



Pan American Health Organization

• United States
• International Affairs
• 700 & Above Employee

• PAHO Ethics Committee Assistant

  • May 2010 - Aug 2010

  Provided bilingual support and prepared meetings for the activities of the Ethics Review Committee, managed the research proposal/projects central database and provided support to its users. Sought constructive and creative solutions to keep projects on track, organized and update PAHOERC filing system, coordinated logistical arrangements to ensure compliance with staff's travel procedures and practices. Provided bilingual support and prepared meetings for the activities of the Ethics Review Committee, managed the research proposal/projects central database and provided support to its users. Sought constructive and creative solutions to keep projects on track, organized and update PAHOERC filing system, coordinated logistical arrangements to ensure compliance with staff's travel procedures and practices.



Reiss

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2008 - Mar 2009

  Provided excellent customer service at British high-end fashion chain, processed merchandise, and helped train new staff. Provided excellent customer service at British high-end fashion chain, processed merchandise, and helped train new staff.



Microfinance International Corporation

• Washington, DC

• Microcredit Loan Officer

  • May 2006 - Nov 2007

  Implemented effective actions to reduce arrears by using debt-equity ratio to determine correct loan size and monitoring repayment capacity for improved loan portfolio quality in U.S.-based financial services provider. Provided basic financial education to bring the local Hispanic immigrant community into the mainstream American financial system (credit report scores, savings and consumer loans) Interviewed and guided clients in determining their financial needs and effective microcredit loan repayment capacity. Prepared detailed financial analysis and loan proposals. Translated legal documents from Spanish into English. Show less



ZARA USA

• United States
• 700 & Above Employee

• Cashier Customer Service

  • Jan 2005 - Jun 2005

  Received and processed payment for purchases in a fast-paced environment. Opened and closed store in Georgetown, Washington, DC. Received and processed payment for purchases in a fast-paced environment. Opened and closed store in Georgetown, Washington, DC.



Easy Cursos de Idiomas Ltda.

• São Paulo, Brazil

• Language School Proprietor

  • Feb 1997 - Jun 2002

  Took over language school from former indebted employer, turning it into a profitable business in less than two years. Developed and implemented marketing strategy for niche groups, improving sales by 65%. Planned, budgeted, and provided tailor-made courses in Business English, and in the Test of English as a Foreign Language Certificate (TOEFL) preparation targeting adult learners. Took over language school from former indebted employer, turning it into a profitable business in less than two years. Developed and implemented marketing strategy for niche groups, improving sales by 65%. Planned, budgeted, and provided tailor-made courses in Business English, and in the Test of English as a Foreign Language Certificate (TOEFL) preparation targeting adult learners.



FGV - Fundação Getulio Vargas

• Brazil
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Oct 1995 - Dec 1996

  Wrote in-depth reviews and analyzed data for academic research on NGOs in Brazil, France, and the USA. Translated publications from French and English into Portuguese. Wrote in-depth reviews and analyzed data for academic research on NGOs in Brazil, France, and the USA. Translated publications from French and English into Portuguese.



Arthur Andersen & Co.

• Accounting
• 1 - 100 Employee

• Auditor trainee

  • Sep 1994 - Jun 1995

  Audited large companies' financial records and documents and proposed improvements. Audited large companies' financial records and documents and proposed improvements.