First Officer

• Aug 2022 - Present

Account Support Employee

• Aug 2020 - Aug 2022

Within the grid operator being the first contact for a large range of clients in large businesses. Answering a diversity of questions on the phone or by e-mail, service and technical related, offering simple and clear solutions to our clients. Within the grid operator being the first contact for a large range of clients in large businesses. Answering a diversity of questions on the phone or by e-mail, service and technical related, offering simple and clear solutions to our clients.

First Officer

• May 2019 - May 2020

Flying for the national airline of Latvia on a brand-new aircraft type; A220/BD500. Working in a multicultural environment while providing support to the captain, assuring outstanding customer service and protecting the margins of safety as second in command. Flying for the national airline of Latvia on a brand-new aircraft type; A220/BD500. Working in a multicultural environment while providing support to the captain, assuring outstanding customer service and protecting the margins of safety as second in command.

First Officer

• Apr 2017 - May 2019

Flying the B737-800NG for the friendly low-cost carrier under the brand name Norwegian, known for its flat company culture. Working in a close team as second in command, giving support to the captain with safety as main priority. Flying the B737-800NG for the friendly low-cost carrier under the brand name Norwegian, known for its flat company culture. Working in a close team as second in command, giving support to the captain with safety as main priority.

Financial Advisor

• Aug 2016 - Mar 2017

Answering a diversity of questions on the phone with customers and deliver suitable advise for each customer. Answering a diversity of questions on the phone with customers and deliver suitable advise for each customer.

Pilot

• Apr 2014 - Mar 2017

I deliver excellent customer service which involves flying my passengers across The Netherlands. I strive to influence new beginners who attend for trail flights and inspire them to go further with aviation. Flying is my desire therefore I aim to give my passengers a flight that they will never forget by offering more than what is expected. I deliver excellent customer service which involves flying my passengers across The Netherlands. I strive to influence new beginners who attend for trail flights and inspire them to go further with aviation. Flying is my desire therefore I aim to give my passengers a flight that they will never forget by offering more than what is expected.

Commercial Assistant

• Dec 2015 - Jun 2016

Risk management of existing and new clients with capital over half a million Euro’s, to prevent or discover money laundering and financing of terrorism by researching the origin of the capital. Risk management of existing and new clients with capital over half a million Euro’s, to prevent or discover money laundering and financing of terrorism by researching the origin of the capital.

Administrative Assistant

• Aug 2014 - Dec 2015

Achmea is the biggest insurance company in the Netherlands. My role consisted of taking responsibility with declarations and making sure customers who are not able to work, receive their compensation. Within a team I ran a project to standardise procedures to improve the quality of customer service. Achmea is the biggest insurance company in the Netherlands. My role consisted of taking responsibility with declarations and making sure customers who are not able to work, receive their compensation. Within a team I ran a project to standardise procedures to improve the quality of customer service.

Office Assistant

• Mar 2014 - Jun 2014

I was the first contact within MPS for suppliers and customers. As an office assistant it was my job to welcome visitors and to ensure that I gave an excellent and lasting impression for the company which builds professional flight simulators for all over the world. Furthermore, I assisted the Office Manager with basic administrative work and orders for the supplies. I was the first contact within MPS for suppliers and customers. As an office assistant it was my job to welcome visitors and to ensure that I gave an excellent and lasting impression for the company which builds professional flight simulators for all over the world. Furthermore, I assisted the Office Manager with basic administrative work and orders for the supplies.

Project Leader

• 2010 - 2014

Within three months promoted to team leader to manage a bar in a stadium hosting a variety of events, e.g. football games and concerts. It was my job to maintain high quality service, while keeping both customers and crew happy in an ever-changing environment. After all, different events attract different target audiences. Also, the crew (ca. 10 people) regularly consisted of different people Within three months promoted to team leader to manage a bar in a stadium hosting a variety of events, e.g. football games and concerts. It was my job to maintain high quality service, while keeping both customers and crew happy in an ever-changing environment. After all, different events attract different target audiences. Also, the crew (ca. 10 people) regularly consisted of different people

Waitress

• 2010 - 2014

Working in a company restaurant. My job consisted of a variety of different tasks: preparing and serving food, washing the dishes, refilling and maintenance of coffee machines and helping at the checkout. A real team environment dedicated to customer service. Working in a company restaurant. My job consisted of a variety of different tasks: preparing and serving food, washing the dishes, refilling and maintenance of coffee machines and helping at the checkout. A real team environment dedicated to customer service.