Experience

Franklin County, Washington

• United States
• Government Administration
• 1 - 100 Employee

• Program Support Specialist

  • Jul 2021 - Present



Interactive Technologies Group, Inc. (ITG)

• Business Consulting and Services
• 1 - 100 Employee

• Scanner

  • May 2019 - Jul 2021

  ▪ Identification of boxes to scan - In consultation with the Contractor, SEI will determine which record collections will be completed in which order and the contractor will work with Mission Support Alliance (MSA) or subsequent records storage contractor to arrange to have boxes or other record formats delivered, staged, and returned. ▪ Preparations of the records - To prepare the records, appropriate actions are to be taken, i.e. removing of staples, removing pages from prongs, etc. The appropriate preparation will depend on the specific record format. After scanning, the records are to be returned in the exact format they were in originally. ▪ Scanning of the record - The entire personnel or other similar record is to be scanned into a separate folder in the provided share area on the Hanford network. The scanned image will undergo a quality check to ensure the entire document was captured in the scan and is legible, clear, and unblemished. Utilizing the provided index or similar process, the Contractor will ensure that all records in the collection were captured. The file will be reduced following specific directions provided. The image will be linked to a provided index existing in the Hanford Employment Record Explorer or other records process, depending on the records collection Show less



Columbia Basin College

• Richland/Kennewick/Pasco, Washington Area

• Student

  • Jan 2016 - Dec 2017



Driver Training & Solutions, LLC

• Richland/Kennewick/Pasco, Washington Area

• Office Manager

  • Jul 2004 - Nov 2015

  Provided case management services and screening for individuals to determine eligibility for programs and assisted with referrals to the appropriate agencies. Knowledge in enrolling participants and develop training contracts/agreements Manage training program monies such as deposits, checks and balances Assisted with employment search, match and retention for all participants; ensure participants understood and followed training directives, expectations and performance standards Responsible for the retention report and maintenance of participant’s employment Administered ability to benefit assessments for training purposes, explained and review results to determine training and outcome Responsible to document all case notes, program-related expenditures related to purchasing license, training completion and employment status Coordinated with employers and training programs as necessary to establish assistance for participants Collaborate with WIOA programs such as WorkSource, Department of Social and Health Services, Labor & Industries, Dislocated Worker Program, Workfirst, Worker Retraining Program (eligibility by using data mall), Veterans, Department of Vocational Rehabilitation and Opportunities Industrialization Center (OIC) regarding enrollment, program guidelines and training recommendations. Followed the program eligibility process to determine what program would be the best fit for each individual. Conducted group and individual orientations in both English and Spanish to ensure participants understood the program rules and regulations. Worked with a diversity of people from all different ethnicity and languages Assisted instructors with classroom training as well as backing and pre-trip training when needed Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer Show less