Rosália Lopes
Final Assembly at Greystone Energy Systems, Inc.- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Full professional proficiency
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Spanish Limited working proficiency
Topline Score
Bio
William Silva
Rosália was a great professional to work with. We worked together at Sabre and she helped me a lot to get started and also to understand internal processes. Her work ethics is immaculate and so easy to work together with. She goes out of her way when you ask for some help and guidance. She is always fast to respond, intelligent and comes up with creative solutions to difficult problems, being a must-have professional in a customer service environment.
Thais Faloppa Ramos
A Rosália sempre foi muito simpática e hospitaleira com nossos clientes e colegas. Trabalhamos juntas no L’Hotel PortoBay quando ela atuou como gerente de contas, com foco no mercado de eventos. Buscando sempre compreender as necessidades dos clientes, peculiaridades para assim fazer a combinação das melhores soluções a serem oferecidas, de forma focada, possibilitando um atendimento de alta qualidade a sua cartela de clientes.
William Silva
Rosália was a great professional to work with. We worked together at Sabre and she helped me a lot to get started and also to understand internal processes. Her work ethics is immaculate and so easy to work together with. She goes out of her way when you ask for some help and guidance. She is always fast to respond, intelligent and comes up with creative solutions to difficult problems, being a must-have professional in a customer service environment.
Thais Faloppa Ramos
A Rosália sempre foi muito simpática e hospitaleira com nossos clientes e colegas. Trabalhamos juntas no L’Hotel PortoBay quando ela atuou como gerente de contas, com foco no mercado de eventos. Buscando sempre compreender as necessidades dos clientes, peculiaridades para assim fazer a combinação das melhores soluções a serem oferecidas, de forma focada, possibilitando um atendimento de alta qualidade a sua cartela de clientes.
William Silva
Rosália was a great professional to work with. We worked together at Sabre and she helped me a lot to get started and also to understand internal processes. Her work ethics is immaculate and so easy to work together with. She goes out of her way when you ask for some help and guidance. She is always fast to respond, intelligent and comes up with creative solutions to difficult problems, being a must-have professional in a customer service environment.
Thais Faloppa Ramos
A Rosália sempre foi muito simpática e hospitaleira com nossos clientes e colegas. Trabalhamos juntas no L’Hotel PortoBay quando ela atuou como gerente de contas, com foco no mercado de eventos. Buscando sempre compreender as necessidades dos clientes, peculiaridades para assim fazer a combinação das melhores soluções a serem oferecidas, de forma focada, possibilitando um atendimento de alta qualidade a sua cartela de clientes.
William Silva
Rosália was a great professional to work with. We worked together at Sabre and she helped me a lot to get started and also to understand internal processes. Her work ethics is immaculate and so easy to work together with. She goes out of her way when you ask for some help and guidance. She is always fast to respond, intelligent and comes up with creative solutions to difficult problems, being a must-have professional in a customer service environment.
Thais Faloppa Ramos
A Rosália sempre foi muito simpática e hospitaleira com nossos clientes e colegas. Trabalhamos juntas no L’Hotel PortoBay quando ela atuou como gerente de contas, com foco no mercado de eventos. Buscando sempre compreender as necessidades dos clientes, peculiaridades para assim fazer a combinação das melhores soluções a serem oferecidas, de forma focada, possibilitando um atendimento de alta qualidade a sua cartela de clientes.
Experience
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Greystone Energy Systems, Inc.
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Canada
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Final Assembly
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Mar 2022 - Present
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Italia Injeção de Plasticos
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Piracicaba
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Administrative Assistant
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Apr 2021 - Jul 2021
Temporary Contract – responsible for the administrative area (suppliers’ contracts, all documentation for hiring employees, responsible for purchases, support for all employees.) Temporary Contract – responsible for the administrative area (suppliers’ contracts, all documentation for hiring employees, responsible for purchases, support for all employees.)
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Ingo Hoffmann Institute
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Campinas, São Paulo, Brasil
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Administrative Office Assistant
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Mar 2018 - Apr 2019
Temporary Contract – responsible for meeting management, institute maintenance, responsible for purchasing and accounts payable, organizing events and assisting families (cancer treatment) staying at the institute. Temporary Contract – responsible for meeting management, institute maintenance, responsible for purchasing and accounts payable, organizing events and assisting families (cancer treatment) staying at the institute.
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Simboralá Viagens e Experiências
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São Paulo e Região, Brasil
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Account Agent
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Apr 2017 - Feb 2018
Organization, management, and follow-up of travel groups. Package sales, customer service. Organization, management, and follow-up of travel groups. Package sales, customer service.
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Account Agent Hotels
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Aug 2013 - Feb 2014
Managing and supporting customers with hotel.info tools, extranet training, technical problems, loading rates and availabilities, parity management, productivity reports. Managing and supporting customers with hotel.info tools, extranet training, technical problems, loading rates and availabilities, parity management, productivity reports.
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L'Hotel Porto Bay
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São Paulo e Região, Brasil
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Gerente de Contas
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Dec 2012 - Jul 2013
Promoting the hotel and event rooms, relationship, and negotiation with customers. Promoting the hotel and event rooms, relationship, and negotiation with customers.
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Sabre Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Consultant for Global Account
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Nov 2000 - Dec 2012
SABRE Internacional – SP Global Business Consultant Home Based - Managing, supporting and visiting the biggest and one of the most important company’s accounts (Carlson Wagonlit CWT). Period: Jun / 2012 to Dec / 2012. SABRE Internacional – SP Account Executive – Customer Service Center Managing and supporting big travel agencies (Internal Position, contact with customers by telephone and virtual visits). Period: Dec / 2003 to May / 2012. Vice - President and Management Assistant. Helping the vice president and all management departments with administrative, also as secretary assistant bilingual. Period: May / 2001 to Nov / 2003 SABRE International – SP/Brazil Operations Assistant – Customer Service Representative Responsible for new contracts, dispatch the contracts to customers, contracts registrations, file documents and dispatch technicians to customers. Period: Nov / 2000 to Apr / 2001 Show less
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Guest Relations – Disney Quest
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Nov 2002 - Mar 2003
Guest Relations – Disney Quest Welcome visitors to the entrance of Disney Quest and solve problems or doubts of Latin American visitors. Period: Nov / 2002 to Mar / 2003 (Leave period from SABRE). Guest Relations – Disney Quest Welcome visitors to the entrance of Disney Quest and solve problems or doubts of Latin American visitors. Period: Nov / 2002 to Mar / 2003 (Leave period from SABRE).
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Education
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2022 - 2022
NBCC (New Brunswick Community College)
Client service and sales, Business Administration and Management, General -
2000 - 2004
Universidade Anhembi Morumbi
Bacharel, Tourism -
2004 - 2005
Centro Universitário Senac
Post-Graduation - Planning and Marketing of Tourism Products and Destinations, Planning and Marketing of Tourism
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