Experience

Jack Murphy Jewellers Newry

• United Kingdom
• Retail
• 1 - 100 Employee

• Operations & Business Development Manager

  • Aug 2016 - Present

  Identifying and implementing technology to streamline productivity between departments, suppliers and CRM systems. Bringing a 50-year-old legacy business up to modern practices by adapting technology to our needs. Website was a catalogue style, 6 hours a month allocated by external company & cumbersome to update. - Brief to confirm Managers needs and budget. Main goals: premium feel, improved functionality, low cost, easy control, e-commerce. - Researched and costed, in-house build against off the shelf offers. - With a Shopify specialist we built a unique, premium skin that had all the functionality we desired with easily managed portal and future-proof connectivity desired. Implement new stock control and till system. - The old system had no connectivity to link up to our website, or social media. Proposed an upgrade to connect to e-commerce and scan stock to sell, simplify stock counts and update SKU’s in real time. - Stakeholder still wanted the same stock numbering system that made items easy to identify on paper with the new system and it was something that was not available as it was barcode based. Under no circumstances could the software be re-coded for us as it was a multi-national one size fits all product. - Worked closely with the developers, not on developing new codes but on the possibility of utilising different parts of the system to bend to our needs. Pre-set a rarely used stock field with our usual code Department and Sub-Departments digits which then acted as our prefix to shorter 4-digit end code and changed which fields were printed. Show less



Greene King

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• General Manager The Old Fields - Southfield, London

  • Jul 2014 - Sep 2016

  I came in as part of the re-branding from Flame grill to a Premium Local since September 2014 I named it 'The Old Fields' after researching the local area, the road was know as the old fields passageway in Southfields, London SW18 5LS Grew to average turnover £750k per-annum 70/30 split Turnover up over 43% in the first year after successfully re-branded and focused on new demographic. Further 24% growth second year. Working to the new local clientele/ customer base I set up classes in the morning serving coffee and cakes for parents and babies to come learn and interact, Classes such as 'TinyTalk', 'Monkey Music', 'Dantastic' and more. Hosting family events with craft stalls and entertainment, this is what the area nicknamed 'Nappy Valley' was crying out for. Through these classes and events we managed to penetrate the market we where after. It's for the big kids too! Bringing a bit of fun back into the area as the old bar was sports and karaoke. - With my research I felt the area wanted more upmarket, I choose a name with a historical reference to the area and concentrated on great fresh food, live music and being part of the community. The tag-line I wanted for the bar has really come to be self fulfilling..... The Old Fields Family Friendly by day, Fun & Funky by night. Rory & the Old Fields Family While waiting for the above refurbishment July to September I was Designate deputy Manager within the company at: - The George Inn, Southwark, London Bridge. 75-77 Borough High St, SE1 1NH Massive city centre heritage pub trading at £4.5 -5 Million per-annum 80/20 split Edit: After long deliberating we decided to move home to Ireland to work in my fathers family business as our daughter was starting school. Plus the obvious bonus of being home. Show less



Mitchell & Butler – Nicholson’s

• Interim Training and Development Manager, also Holding & Duty M. While looking for new role

  • Jan 2014 - Jul 2014

  Averaged turnover: £1.4 million 80/20 split Worked with Area manager to assist him with holiday cover, hiring his new management team and training them to the highest standard required. A large 4 level bar & restaurant just of Bond St. - Successful holdings. - Full new Management team trained and in place. Averaged turnover: £1.4 million 80/20 split Worked with Area manager to assist him with holiday cover, hiring his new management team and training them to the highest standard required. A large 4 level bar & restaurant just of Bond St. - Successful holdings. - Full new Management team trained and in place.



Youngs

• United Kingdom
• Law Practice

• General Manager

  • Jan 2008 - Aug 2013

  Grew average turnover to: £1.1 Million 70/30 splitThe Hammersmith Ram is a high street pub I enjoyed 5 ½ years building trade up from an old mans bar to a thriving funky gastro pub. Each year I beat target and the last 3 years were each record-breaking. We were voted Hammersmith’s favourite bar in an award started in 2012 by the Hammersmith London Business Improvement District and we also won it in 2013. For my work in The Hammersmith Ram I was nominated for West London Business Awards making the shortlist for Best Food & Drink Business Manager of the Year 2013.Successfully marketed as ‘your local country pub in the heart of Hammersmith.’ In a very competitive high street I built business with an ‘express lunch’ offer by designing a menu giving quality fresh food for £5 and served within 15minutes, I was one of the first in the company to do this in 2009. Through my research this was what the area was missing. I was also one of the first to utilise social media, even before business pages where available.To build the evening trade mid week I set up the ‘Jam @ the Ram,’ a music night that gained a massive following as people brought their own instruments or borrowed one of the pubs variety of instruments. I built up the quiet period on Sunday nights with the Traditional Irish Seisiún. I converted Liquor & Food GP’s through tight controls while not affecting the quality of the product or service to 30-33% net profit by streamlining procedures both front of house and back office. Retraining, reinventing and identifying opportunities for revenue and cost savings. - I left this pub as my wife got an opportunity to move areas within her company out of Central London. Show less

• Deputy Manager

  • Aug 2006 - Dec 2007

  Deputy Manager while training for General Manager position, in different types and styles of Bars & Restaurants, inc. mainly Prince Alfred - Maida Vale, Dukes Head - Putney.April 2007 – January 2008Average annual turnover: £1.8 million 80/20 split The Dukes Head is a large 3-storey bar on the river Thames. With a cocktail bar in the basement level directly out to the waterside, a old gin house island bar with a modern fine dining room attached on the second floor and a private function room that catered for wedding ceremonies’ as well as the reception. Managing a large team with different atmospheres in the 3 levels and employing different staff types for each level and the fine dinning room. Organising and running of Boat-race day where the takings on one day were £48KYoung’s PLC Holding ManagerPrince Alfred and Formosa Dining Room, Maida Vale, London October 2006 – April 2007 Average annual turnover £1.2 Million 60/40 split The Prince Alfred is a prestigious pub in the heart of Maida Vale. The pub benefits from an affluent, professional client base and blends a traditional characteristic pub with a modern fine dining room with an open kitchen. Started as Assistant and then held as manager for 4 months. Show less



Mitchells & Butlers

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Trouble shooting Relief Manager / GM

  • 2004 - 2006

  Mitchell & Butler – Castle Brands Assistant Manager then trouble shooting as holding manager Various positions see below July 2005 – June 2006 The Ranelagh, Bounds Green, London Assistant Manager January 2006 – June 2006 Average annual turnover £500k 80/20 split Transferred here from Maid Of Muswell for troubleshooting due to staff difficulties, poor Mystery Customer reviews and stock control problems. While working at The Ranelagh I was requested to fulfil the Holding Manager role at two other Mitchell & Butler locations, the Kings Head and Old White Lion (details below). Kings Head, Crouch End, London Holding Manager April 2006 –June 2006 Average annual turnover £550k 70/30 Split This pub has a young clientele with a comedy club /salsa nights downstairs. This was a new experience, working with a business leased within a public house. I grew this business by an average of 30%. Biggest turnaround was working with the chef on the menus to get the lunchtime trade and pub grub at night with heavy advertising in local businesses. Old White Lion, East Finchley, London Holding Manager February 2006 –April 2006 Average annual turnover £750k 70/30 Split A busy public house close to East Finchley transport links with a busy passing trade in addition to strong local following. A short holding period, I aided the assistant manager with stock trouble and general troubleshooting. Maid of Muswell, Muswell Hill, London Assistant Manager July 2005 – January 2006 Average annual turnover £700k 70/30 Split I joined Mitchell & Butler through its management-training programme. Castle at this point was a new offer within Mitchell & Butler and gave a fresh funky feel of an independent pub with great pub grub. This allowed me to learn new skills working in the kitchen and in dealing with kitchen staff as my previous management experience concentrated on the wet business. Show less



Mc Swiggans

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • 2004 - Jun 2005

  My first management experience, a bar in my home town Newry. When I came back from traveling for 4 years I thought I should put all my experience of working in bars around the world into practice, after 6 months as assistant I was offered the job as GM (manager went on to open his own bar) – then after 2 years I wanted to work for a bigger company so I moved to England. In my time here I managed to turn the pub from a old mans bar with what was seen as an annoying club beside it into a vibrant 'pre-club pub' and live music venue over doubling the revenue with little investment while keeping the feel of the pub for the area. Show less



LOVING LIVING LIFE, INC.

• United States
• 1 - 100 Employee

• Working and traveling around Australia

  • Jan 2003 - Feb 2004

  Working and traveling on my own across Australia Working and traveling on my own across Australia



seeing the world and loving life

• Working and travelling around America

  • 2000 - 2003

  traveled and worked across over 40 states, an amazing experience. traveled and worked across over 40 states, an amazing experience.



"looking to expand Linkedin connections"

• connections manager (just a way to introduce myself on linked in)

  • 1999 - 1999

  A position I designed purely to add connections to my Linked-in. Letting people who I know from other industries / companies available to me to connect. A position I designed purely to add connections to my Linked-in. Letting people who I know from other industries / companies available to me to connect.