Drupal Developer

• Aug 2022 - Present

I started in the support team, then worked on a number of continual enhancement projects for several great websites. I am now technical lead for all Drupal 10 upgrades, including setting up process and systems to manage the process and learn from each upgrade I started in the support team, then worked on a number of continual enhancement projects for several great websites. I am now technical lead for all Drupal 10 upgrades, including setting up process and systems to manage the process and learn from each upgrade

Drupal Developer

• Oct 2021 - Aug 2022

My role is Drupal Developer. I joined MTC to expand my skills with Drupal. MTC is an agency using Drupal, WP, Big Commerce amongst other tools and have built their own CMS. They cover a wide range of industry sectors. Whilst here I have worked on a Drupal 8 to Drupal 9 conversion, integrated Drupal with Pardot forms, and learned a lot about Big Commerce site development by supporting an existing site. I also improved their Big Commerce sites Dev Ops process which had a bottleneck slowing down the release of developments/fixes once approved. Show less

Senior Back End Drupal Developer

• Jul 2019 - Oct 2021

My role is Senior Back End Drupal Developer. Big Mallet is a small design agency focusing on charities and not for profits. I have developed and maintained many custom modules for specific purposes such as donation funnels, quizes, CPD portals, integrations with civiCRM, Mailchimp, WorldPay, PayPal, and SagePay, adding functionality to existing contrib module such as Webform and Views. I have lead on a number of internal improvements including, moving host, improving DevOps with Jenkins, adding Varnish. I have also lead on the conversion of our Drupal 8 sites to Drupal 9. Show less

Affiliate Data Analyst/Marketing Executive

• Mar 2019 - Jul 2019

Academic Inventory Manager

• May 2017 - Feb 2019

I am responsible for the inventory of the Academic lists I am responsible for the inventory of the Academic lists

Customer Service Representative

• Oct 2016 - Apr 2017

Originally a 3 month contract up until end Jan 2017, extended to Dec 2017 Respond to customer queries on the phone and by email. Process returns, warranties, refunds etc Originally a 3 month contract up until end Jan 2017, extended to Dec 2017 Respond to customer queries on the phone and by email. Process returns, warranties, refunds etc

Warehouse Operative

• Oct 2016 - Oct 2016

Pick, pack and palletise books for 7 working days Pick, pack and palletise books for 7 working days

Inventory Manager

• Jan 2013 - Apr 2016

I managed up to four inventory controllers to collect and report key analysis of sales patterns and inventory levels. I was required to meet KPI expectations to enable accurate reprint and purchasing. This role was made redundant.My notable achievements• I implemented a revised global forecast and reprint process for the major division (Language Learning) to improve accuracy.• I project managed the new automated top up and on demand printing system• I reduced overstocks by introducing cost benefit analysis• I managed the department relocation from Basingstoke to London and its reconfiguration. Show less

Reprints and Systems Manager

• May 2006 - Dec 2012

This was an IT dominated role analysing, specifying and testing new systems and processes for the production department alongside managing a team of three reprint controllers. This role was originally created to use my past as an IT developer to help with the introduction of a new production system. I became a manager to allow me to work on system projects whilst keeping the reprint function going. The role expanded as the company brought more product lines into my remit.My notable achievements• I project managed a new title profit forecaster from concept to rollout• I optimised stock management during the key selling seasons• I lead process changes to enable split printing across countries• I completed the testing roll out of a new production system and continued to manage change to the same system. Show less

Reprint Coordinator

• Mar 2003 - May 2006

I managed the reprinting of books ensuring both availability and profitability.

Freelance Consultancy

• Jan 2000 - Mar 2003

Developer through to Business Process

• Jan 1989 - Jan 2000

During my time at Global Crossing I held a variety of IT roles from Junior Developer to Business Analyst progressing to a Business Process Change Manager in the product group. Notable Achievements • Introduction of numerous changes to improve business processes for new product launches During my time at Global Crossing I held a variety of IT roles from Junior Developer to Business Analyst progressing to a Business Process Change Manager in the product group. Notable Achievements • Introduction of numerous changes to improve business processes for new product launches

Programmer

• Jan 1987 - Jan 1989

I developed a book cost estimation system that lasted in the form I developed until 2004. When I rejoined Macmillan in 2003 I was amazed to find I had to use the system I created in the 80s! I developed a book cost estimation system that lasted in the form I developed until 2004. When I rejoined Macmillan in 2003 I was amazed to find I had to use the system I created in the 80s!