Roosevelt Grandberry, Jr. - MBA - FMP - Veteran

Director of Operations at TMGUSA
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Contact Information
us****@****om
(386) 825-5501
Location
Chesapeake, Virginia, United States, US

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Credentials

  • Facility Management Professional (FMP)
    INTERNATIONAL FACILITY MANAGEMENT ASSOCIATION INC
    Aug, 2021
    - Oct, 2024
  • Virginia Commonwealth Notary Public
    Virginia Commonwealth Notary Public

Experience

    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Director of Operations
      • Aug 2023 - Present

      Director of Operations, playing a pivotal role in optimizing our processes, streamlining efficiency, and ensuring the seamless execution of TMG operations. Collaborate closely with cross-functional teams to set and achieve operational goals, implement best practices, and contribute to the overall strategic direction of the company. Key Responsibilities: • Lead and mentor a high-performing operations team, fostering a culture of collaboration and continuous improvement. • Develop and implement strategies to enhance operational efficiency, cost-effectiveness, and quality. • Identify opportunities for process optimization, automation, and innovation to drive competitive advantage. • Collaborate with senior leadership to align operational objectives with the company’s broader goals. • Monitor key performance indicators and implement data-driven strategies for improved performance. • Maintain compliance with industry regulations and uphold the highest standards of safety and quality. Show less

    • United States
    • Accounting
    • 200 - 300 Employee
    • C-Suite Facilities Executive | Real Estate | O&M | Project Management | Leadership & Strategy
      • 2020 - Aug 2023

      Direct facilities operations for a 175-employee headquarters plus 12 other site locations in Maryland, North Carolina, and Virginia. Developed standard operating procedures and managed facilities, maintenance, (HVAC, electrical, janitorial, landscape, security systems) and associated contractors, architects, and design professionals. Spearheaded site selection, all special building construction and internal move projects, and ongoing facilities contracts. Liaised with government approval agencies to facilitate processes for entitlements and permits. • Implemented new sustainable practices in facilities management, resulting in a 20% reduction in energy consumption and a savings of $125K annually. • Collaborated with the COO to identify potential security risks and implemented new safety protocols, resulting in a 75% decrease in security incidents within the first year. • Established a vendor management program to ensure compliance with all life safety regulations and certifications across all facilities, resulting in a 100% audit pass rate. • Established vendor partnerships to streamline procurement processes, reducing supply chain costs by $500K annually while maintaining high quality standards. • Collaborated with department heads to prioritize amenity improvements based on employee feedback, resulting in a 15% increase in employee satisfaction rates. Show less

    • Retail
    • 700 & Above Employee
    • Manager, Vendor Services
      • 2019 - 2020

      Responsibilities included Vendor Partnerships, Risk, Compliance and Performance activities for a nationwide Retail Services Organization. Oversees the selection, qualification, on-boarding, management, measurement and review of vendors to ensure that the company receives quality and service at the lowest cost of ownership. • Developed and executed a vendor performance evaluation program, resulting in a 15% improvement in supplier ratings and increased accountability for meeting service level agreements. • Implemented a system for tracking and prioritizing capital projects while managing a team of 20+ contractors to execute 1,110 planned capital projects totaling $10M+, all on-time and within budget. • Negotiated with vendors to reduce costs by an average of 15% per project, resulting in a total savings of over $1.5M for the company. • Conducted regular data analysis on vendor performance metrics to identify trends and address service issues, resulting in a 25% decrease in customer complaints. Show less

    • Regional Facilities Manager
      • 2017 - 2019

      Responsible for multiple retail, fulfillment and L&D campuses throughout Central and Coastal Virginia. Developed strategic space plans and oversaw construction, facilities services, and site support for 500K square feet with an annual budget of $10M and $3M capital. • Reduced facilities operations expenses by $1M during first year in position, planned and forecasted additional 10% reduction for FY18. • Developed and executed a comprehensive space reduction plan resulting in a 30% reduction of leased square footage, saving the company $1.5M annually. • Identified $1M roofing defect on newly constructed facilities by conducting comprehensive facility assessments and inspections. Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Regional Office Manager
      • 2007 - 2017

      Direct all Facilities, Engineering and environmental activities at AvalonBay Customer Care Center at Virginia Beach, VA. Managed 21 sites, four skilled tradesmen with expense budgets over $6.5 million dollars annually. • Managed team responsible for maintaining 30 facilities across three states, achieving a 95% satisfaction rating from clients due to timely response and resolution of issues. • Oversaw the renovation of three properties totaling $2.3M, resulting in improved tenant satisfaction, increased occupancy rates by 10%, and generating an additional revenue of $650K annually. • Saved 30% in purchasing expenses, reduced office expenditures 20% by implementing controls on stock/supplies and standardization of ordering procedures via cost savings program. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Administrative Officer
      • 1987 - 2007

      Results-oriented and strategic Administrative Executive with extensive experience in project management, leadership, and human resources. * Managed and supervised various functional areas, including budgeting, finance, procurement, and human resources. * Provided visionary leadership, coaching, and mentoring to supervisors and administrative staff, fostering a culture of high performance and teamwork. * Developed and implemented strategic plans, resulting in enhanced efficiency and productivity. * Successfully managed budgets and financial operations, ensuring compliance and accuracy in reporting. * Led organizational change initiatives, implementing innovative solutions and fostering a supportive work environment. * Established performance management systems and provided training and development opportunities to enhance staff capabilities. * Acted as a liaison with internal and external stakeholders, resolving complex issues and maintaining effective relationships. * Utilized strong communication skills to articulate policies, procedures, and organizational goals. * Led projects with cross-functional teams, ensuring successful delivery and meeting deadlines. Selected Achievements: - Successfully implemented a comprehensive strategic plan, resulting in a 15% increase in overall efficiency and productivity. - Led a budget optimization initiative, resulting in cost savings of 10% while maintaining service quality. - Developed and executed a performance management system, resulting in a 20% improvement in staff performance and engagement. - Led the implementation of a training program, enhancing staff skills and knowledge. - Managed the transition to an electronic document management system, improving accessibility and reducing operational costs. Show less

Education

  • Saint Leo University
    Master of Business Administration (MBA), Business Administration and Management, General
  • Saint Leo University
    Bachelor of Science, Computer Information Systems
  • Saint Leo University
    Associate of Arts, Business Administration

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