Experience

Mandatum

• Finland
• Financial Services
• 300 - 400 Employee

• Business Analyst

  • Feb 2023 - Present

• Life Insurance Underwriter & Project Specialist at Mandatum

  • Dec 2017 - Feb 2023

  9/2021 - 8/2022 The duties of the underwriter expert mentioned earlier continued. At the same time, thefocus was on planning, testing and shaping the new risk insurance system as a project specialist. Beforestudy leave, orientation and guidance for new system testers. 9/2019 - 9/2021 Underwriter expert: group Insurance system work, testing of systems and development works, customer communication in compliance with the company's brand and service design rules, process improvement projects, orientation and guidance for collegues, Baltic underwriting contact person, reinsurer cooperation, participation in the internal mentoring program as an actor, compliance work.12/2017 - 9/2019 Risk insurance underwriter: processing of corporate and consumer customer applications including health data processing with doctors, writing declining decisions to customers. Corporate risk insurance customer service in cooperation with customer managers and customer service. Show less



If Insurance

• Sweden
• Insurance
• 700 & Above Employee

• Service Advisor/Billing Specialist

  • Jan 2016 - Dec 2017

  I was working full time in If Commercial Insurances as Service Advisor/Billing Specialist. My main task is to help other If employees to get solutions to their insurance billing issues in Sales Support. My personal goal is to ensure a smooth customer service and enable sellers and customer servers work to be as easy as possible. I was working full time in If Commercial Insurances as Service Advisor/Billing Specialist. My main task is to help other If employees to get solutions to their insurance billing issues in Sales Support. My personal goal is to ensure a smooth customer service and enable sellers and customer servers work to be as easy as possible.



Airpro Oy

• Finland
• Airlines and Aviation
• 100 - 200 Employee

• Security Officer

  • Jun 2015 - Aug 2015

  Succesfully worked as security officer in hectic Helsinki-Vantaa Airport. Handled a wide rage of different kind of tasks. Succesfully worked as security officer in hectic Helsinki-Vantaa Airport. Handled a wide rage of different kind of tasks.



Primehotels Oy

• Finland
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Mar 2014 - Jan 2015

  I worked as a receptionist in two BEST WESTERN Hotels in Helsinki. The working happened mostly alone, which means that I had the main responsibility for functioning the hotel(s). One of the hotels was just established, so I was also a part of creating the hotel's basis. I worked as a receptionist in two BEST WESTERN Hotels in Helsinki. The working happened mostly alone, which means that I had the main responsibility for functioning the hotel(s). One of the hotels was just established, so I was also a part of creating the hotel's basis.