Experience

Jr Laddha Financial Services PrivateLimited

• India
• Consumer Services
• 1 - 100 Employee

• Senior Associate - Business Development

  • Mar 2021 - Present

  Identifying strategic Indian partners for Overseas businesses. Identifying strategic Indian partners for Overseas businesses.



XSEED Education

• Singapore
• Education Administration Programs
• 300 - 400 Employee

• Consultant

  • Jan 2013 - Aug 2020

  As a Consultant in Growth Team, I was responsible for Lead generation and Revenue Collection for the Company. Responsibilities handled: - Pitched to Heads of Educational Institutions and generated interest in the product. - Presales assessment shared with Sales team - Building relations with schools’ finance team. - Revenue tracking and Payment follow up. - Achieved Invoice Collection of more than 99% consistently. - Process improvement for Sales tracking and Revenue follow ups. Show less



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Assistant Manager

  • Jan 2002 - Jun 2008

  Standard Chartered Bank - American Express Bank LtdINTERNATIONAL PAYMENTS AND INVESTIGATIONSAs an investigator in Global Customer Service, I investigated on US Dollar funds transfer inquiries. That involved:- Resolving fund transfer queries by tracking payments executed through CHIPS / FEDWIRE clearing systems- Playing a whistle–blower role for any OFAC related inquiry, suspicious / fraudulent payments and filing the relevant AML reports with the Compliance department- Quick resolution of payments posing a potential loss to the Bank.- Strict adherence to internal SLAs- Constant contact with Client Managers and Customer Service staff to understand client’s requirements to enable better service.I had undertaken several projects at Amex:- Formulated Self-audit Questionnaire- Improvisation of message templates sent to external customers- Process study and streamlining of workflow Show less

• Banking Assistant

  • Aug 1996 - Dec 2001

  Standard Chartered Bank - ANZ Grindlays BankRETAIL BANKING At SCB I had the opportunity to explore various facets of retail banking. As a front office customer service executive, I handled the following:- Teller functions- Opening customer accounts and vetting documentary proofs- Resolving customer queries by interfacing with multiple internal systemsAs a member of the Clearing department, I was exposed to the following functions:- Inward and Outward clearing of cheques and returns- Collection & purchase of local & foreign currency cheques.- Resolving customer queries regarding collection and purchase of instruments CORPORATE BANKING I led a 12-member team involved in handling Cash Management functions listed below:- Transaction Processing of Cheque collection and payments- Collection management of overdue / delinquent payments- Liaisoning with Correspondent banks with regard to process development - Resolving customer complaints Show less



Ram Kaashyap Investments Ltd.

• Chennai, Tamil Nadu, India

• Senior Executive

  • Jan 1995 - Jun 1996

  FUNDS MANAGEMENT As a finance executive, I shouldered the following responsibilities: - Handled Bill discounting - Interaction with banks to avail Cash Credit facility - MIS FUNDS MANAGEMENT As a finance executive, I shouldered the following responsibilities: - Handled Bill discounting - Interaction with banks to avail Cash Credit facility - MIS