Roop Kishore
Human Resource/Admin/Payrolls/Compliance Specialist/US IT Recruiter at US Staffing- Claim this Profile
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English (USA) Professional working proficiency
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Hindi Full professional proficiency
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Telugu Elementary proficiency
Topline Score
Bio
Credentials
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CMC ATC Computer Certification
CMC ATC
Experience
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US Staffing
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Human Resource/Admin/Payrolls/Compliance Specialist/US IT Recruiter
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Apr 2010 - Present
• Subject Matter Expect in Human Resources & Operations, managed end to end activities in HR, Contracts and Operations. • Driven Operations & HR Administration Roles. • Handled On-boarding & Contractual Agreements, Vendor Relations. • Communications on Employee Orientations & Employee Grievances. • People & Process Development and Metrics. • Internal Audits, Negotiations, • Interacting with Consultants for timesheets. • Time sheet to invoicing on weekly, bi-weekly, semi-month and monthly basis using QuickBooks. • Preparing US Payroll based on the timesheets received from consultants and submitting the payroll in QuickBooks. • Payroll adjustment and request from bench. • Expenses Reimbursement • Immigration Deductions • Understanding the requirement from the concern department. • Posting the advertisements in different Job sites (Dice / Naukri / Monster / Job ahead). • Talking to Consulting Companies in offshore and on-site. • Working on offshore requirements and on-site requirements. • Doing head hunting & getting candidates from references. • Screening & short listing the resumes • Coordinating with candidates & Technical Panel for scheduling the interviews. • Taking interviews & arranging their technical test & technical interviews • Discussing the offer (In terms of commitment & pay package) • Preparing offer letter & appointment letter Show less
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Senior Analyst (Team Leader) in IHR (International Human Resource) - GES (Global Employer Services)
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Sep 2006 - Mar 2010
• Conducting Telephonic Interview (to check availability, communication skills, project experience, cost and other related factors) • Coordinating, Scheduling & Conducting preliminary interviews. • Fulfilling requirements across all the spectrum of skills. • Sourcing of high Quality professionals to the client through searching the various job portals like Dice, Monster. • Used these tools and other sources like user groups, references and employee referrals for building up a network of qualified consultants. • Completing the daily target for the requirement send by the client. • Developed and maintained client relationships. • Maintaining a strong vendor network across the US for contractual assignments. • Recruited resources in various technologies. • Effectively provided support to clients in Belgium, Singapore, UK and US and for major fortune 500 companies for cost projections / Payroll administration / expense management / Compensation collection - reconciliation process, Billing and issuing W2’s. • Involved in reconciling Client payroll to Deloitte and Touché Payroll. • Responsible for managing client relations, serves as point of contact for client executives and designated client liaison. • Functions in a matrix management organization, identifying and utilizing staff resources available as needed to respond to client demands. Major Achievements: • Designated as Regional Super User for the West Coast Region. • Have been to Dallas, San Jose and San Francisco for Transition of GA IHR software to Deloitte Hyderabad Office. • Part of User Acceptance Testing (UAT) for the new release of Global Advantage (GA) – International Human Resource (IHR) Software. • Part of Transition Region in Global Employer Services (GES) – International Human Resources (IHR) Process. • Helped team improve efficiency and improved the turnaround time on Cost Projections & Letter of Assignments. • Increased team's chargeability and being rewarded for the same. Show less
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Bank of America
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United States
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Banking
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700 & Above Employee
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Team Member in Account Opening and Credit Cards Process
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Apr 2005 - Sep 2006
• Opening Accounts of Customers who submit their Application through online Banking website. • Verifying details such as Name, Address & SSN through third party services. • Provides different kinds of Services like Online Banking, Combined Statement, Checks order etc… • Resolving customer claims related to credit cards. • Transferring the transaction of the customers from fraud a/c to new a/c • Sending letter to customers to inform the same. • Opening Accounts of Customers who submit their Application through online Banking website. • Verifying details such as Name, Address & SSN through third party services. • Provides different kinds of Services like Online Banking, Combined Statement, Checks order etc… • Resolving customer claims related to credit cards. • Transferring the transaction of the customers from fraud a/c to new a/c • Sending letter to customers to inform the same.
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airtel
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India
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Telecommunications
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700 & Above Employee
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Customer Care Officer
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Aug 2004 - Apr 2005
Customer First Services (P) Ltd • Solving Customer’s queries through Telephonic conversation. • Interacting with client for planning & execution of deliverables. • Prioritizing the Customer complaints as per their urgency and seeing to it that it has been rectified within a stipulated time. • Escalating the complaints to BML • Following up on issues • Taking feedback from the customers once the issue is resolved • Achieving the Team goals Customer First Services (P) Ltd • Solving Customer’s queries through Telephonic conversation. • Interacting with client for planning & execution of deliverables. • Prioritizing the Customer complaints as per their urgency and seeing to it that it has been rectified within a stipulated time. • Escalating the complaints to BML • Following up on issues • Taking feedback from the customers once the issue is resolved • Achieving the Team goals
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Education
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2001 - 2004
St. Mary’s Centenary Degree College
Banchelor in Commerce, Business/Commerce, General -
1999 - 2001
St. Mary’s Centenary Junior College
Intermediate, Civics, Economics & Commerce -
1999 - 1999
St. Mary’s High School
SSC, High School/Secondary Diplomas and Certificates -
2013 - 2016
K V R R Law College
Bachelor of Laws - LLB, Law
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