Roohi Sharma

Chief Executive Officer at Samarpan Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
West Delhi, Delhi, India, IN

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Experience

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief Executive Officer
      • Feb 2017 - Present

    • Coordinator Of Volunteers
      • Nov 2016 - Feb 2017

    • Volunteer
      • Apr 2016 - Oct 2016

    • Volunteer
      • Nov 2015 - Mar 2016

    • Volunteer
      • Jul 2015 - Oct 2015

    • India
    • Hospitals and Health Care
    • Administrative Manager
      • Oct 2012 - Jun 2015

      • Providing inputs to the management on the policies related to the front office role and implementation of the same • Effective implementation of the processes discussed at the management level • Training the current staff on updation of policies along with the new recruits on continuous basis • Training the staff on presentation and communication skills • Reporting deviation in processes with regards to the functioning at the center to the management along with solutions for the same • Managing the team for effective functioning to achieve the best favorable results • Data collection and monitoring with regards to billing and front office operations • Verifying the billing done and the corresponding cash collection by the front office executives on a daily basis • Verifying the daily expenses being done at center level • Verifying the billing as per the reports and HIS • Recording the discount, outstanding and other details at Management level • Keeping a track of TPA patients and their docket dispatch • Coordinating with insurance companies for processes and tie-ups • Preparation of operational report on a daily basis for the management • Handling of customer complaints/ queries, if any • Assessment of the manpower requirement and the deployment of staff as per requirement • Recording the performance of the team basis the work delivered and assessing the same • Managing the leaves, disciplines and deployment of staff as per requirement • Mapping and creation of new services, if any, in HIS • Checking the implementation of processes by internal audits done at the centers during center visits • Verification of monthly doctor’s pay out for finance processing • Keeping track of the vendor bills and payments • Ensuring patient satisfaction by collection of feedbacks • Managing the inventory for non-medical material related to front office • Handling all the queries of front office and guiding them at all times Show less

    • United States
    • Law Practice
    • 700 & Above Employee
    • Analyst
      • Apr 2011 - Oct 2012

      • Created various process improvement workflows for smooth running of Operations. • Worked primarily with Project Managers, clients occasionally with e-Discovery vendors, or consultants from Kansas City. • Functional experience on eDiscovery platforms and troubleshooting issues while operating on application • Provided training to New Joinees on LAW Prediscovery Software • Conducted relevant searches (full text, keyword search) on electronic data using provided tools. • Converted Native Files to TIFF Images (TIFF’ing) and provide .opt files (Load file productions) using LAW pre-discovery. • Responsible for improving training process for new team members recruited for fostering their performance to reach goals and objectives within stipulated time frame. • Used training skills from teaching profession to train. • Used the team building skills from previous profession to form a cohesive unit working towards the same goal Show less

    • Science Teacher
      • Jul 2010 - Mar 2011

      • Provided students with a platform to develop not only the educational skills but also logical skills • Developed innovative teaching methods to interest the students • Inculcated team building and motivating spirit in the children • Individual focus was provided to each student to help them identify their strengths and weaknesses • Worked on proving self confidence to each student • Created an interactive environment for the students to participate in each discussion • Provided students with a platform to develop not only the educational skills but also logical skills • Developed innovative teaching methods to interest the students • Inculcated team building and motivating spirit in the children • Individual focus was provided to each student to help them identify their strengths and weaknesses • Worked on proving self confidence to each student • Created an interactive environment for the students to participate in each discussion

Education

  • Delhi University
    Bachelor's degree, Chemistry
    2007 - 2010
  • Veda Vyasa D.A.V Public School - India

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