Ronny Ferrari

Teamleader SAP Service Delivery Management at Aveniq
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Zurich, Switzerland, CH

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Credentials

  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    May, 2022
    - Nov, 2024

Experience

  • Aveniq
    • Switzerland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Teamleader SAP Service Delivery Management
      • Mar 2023 - Present

    • SAP Service Delivery Manager
      • Jun 2021 - Mar 2023

    • SAP Consultant / Project Leader (IS-U, CRM, S/4 HANA)
      • Jun 2019 - May 2021

  • OBT AG
    • Switzerland
    • Accounting
    • 200 - 300 Employee
    • Berater is-e (Energieversorgung)
      • Sep 2017 - May 2019

  • Aveniq
    • Switzerland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Application Manager SAP (SAP CRM, IS-U, Kundenportal)
      • 2015 - Aug 2017

  • Enpuls AG
    • Switzerland
    • Facilities Services
    • 1 - 100 Employee
    • Qualitätsverantwortlicher Kundendienst
      • 2013 - 2015

  • Sunrise Communications AG
    • Switzerland
    • Telecommunications
    • 700 & Above Employee
    • Specialist Customer Fulfillment Business Customer
      • 2012 - 2013

  • AMAG Automobil- und Motoren AG
    • Customer Data Specialist
      • 2011 - 2012

  • EKZ
    • Switzerland
    • Utilities
    • 300 - 400 Employee
    • Supporter Kundendienst (SAP IS-U, SAP CRM, SAP BCM)
      • 2003 - 2011

Education

  • Fachhochschule des BFI Wien
    Master of Business Administration - MBA, Digital Transformation
  • AKAD
    Eidg. dipl. Wirtschaftsinformatiker HF, Wirtschaftsinfomatik
    2013 - 2015
  • SAP
    SAP Certified Application Associate Utilities with SAP ERP 6.0
  • SAP
    SAP Certified Application Associate CRM Fundamentals with CRM 7.0
  • TÜV SÜD Akademie Gmbh
    HERMES Foundation Release 5.1
    2021 - 2021
  • PeopleCert
    ITIL Foundation Certificate in IT Service Management, ITIL 4 Edition
    2021 - 2021
  • Scrum.org
    Professional Scrum Master

Community

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