Ronnell Williams

General Manager at Chateau LeMoyne New Orleans Holiday Inn
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

  • Chateau LeMoyne New Orleans Holiday Inn
    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Oct 2021 - Present

  • IHG Hotels & Resorts
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Franchise Operations Manager
      • Jul 2019 - Oct 2021

  • Wyndham Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • General Manager
      • Jun 2018 - Jul 2019

  • Marriott International
    • United States
    • Hospitality
    • 700 & Above Employee
    • General Manager
      • Jan 2015 - Jun 2018

  • Jefferson Parrish
    • JCVB Board member
      • Oct 2016 - Jan 2018

  • InterContinental New Orleans
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director of Front Office Operations
      • Jan 2013 - Feb 2015

      o Oversee all Front Office Operations. o Managed five managers and thirty two front office staff members. o Facilitated Customer Service Training for Front Office staff& New hire orientation. o Maintained Staff Morale with hotel under Major Construction. o Implemented guest service recovery program. o Low staff turnover. o Manage departmental budget. o Scheduling o Ensure sellout on high occupancy days. o Positioned hotel for top 10 on Trip Advisor. o Highest Average Member Recognition Score in February- March 2015 for IHG hotels in our Region.

  • Staybridge Suites® Hotels
    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Office Manager
      • Aug 2011 - Jan 2013

      o Manage departmental budget. o Oversee Pantry Operations. o Increased Heartbeat & Trip Advisor Scores. o Revenue Management. o Scheduling/ Training. o Weekend hotel MOD. o Ensured Hotel Capitalize on High Occupancy days. o Oversee Parking Garage operations o Manage departmental budget. o Oversee Pantry Operations. o Increased Heartbeat & Trip Advisor Scores. o Revenue Management. o Scheduling/ Training. o Weekend hotel MOD. o Ensured Hotel Capitalize on High Occupancy days. o Oversee Parking Garage operations

  • Windsor Court Hotel
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Overnight Manager
      • Sep 2009 - Aug 2011

  • Loews Hotels & Co
    • United States
    • Hospitality
    • 700 & Above Employee
    • Assistant Front Office Manager
      • Jun 2008 - Sep 2009

  • New Orleans Fine Hotels
    • Front Office Manager/ Assistant General Manager
      • May 2002 - Jun 2009

Education

  • University of New Orleans
    Hotel/Motel Administration/Management

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