Experience

HC CONSUMER FINANCE PHILIPPINES, INC

• Hospitality
• 300 - 400 Employee

• Investigation Specialist

  • Mar 2020 - Present

  • Review and investigate suspicious activity as derive from the variety of sources.• Provide assistance in the conduct of investigation into cases of theft, misappropriation, fraud, violation of code of conduct, and other employee misconduct, harassment and workplace violence, substance abuse incidents, and all other violation of company policies and illegal activities perpetrated by employees.• Prepare Suspicious Activity Reports and provide supporting documentation.• Implement Loss prevention and Investigation programs, policies, procedures, systems, documentations, activities, investigation plan and assignments.• Conduct personnel security background check.• Accomplish security report (incident, information, audit, investigation) in a timely manner.• Conduct periodic loss prevention inspections and audits.• Filing a case/complaint.



Legazpi Savings Bank, Inc.

• Philippines
• Banking
• 1 - 100 Employee

• Credit Investigator

  • Jul 2016 - Mar 2020

  -In charge of accurate processing of loan transactions.-Conduct background checking and credit investigation-Spearhead marketing of business loans and maintains or upgrade the company’s network and channels of clients.-Ensures completeness of requirements and information to recommend a loan account-Validates documents and other requirements via personal visit or telephone verification.-Ensures the correctness of collections and loan applications-Obtains information about potential creditors from credit bureaus or credit services.Inputs customer information on the system.



CreditAccess Philippines Financing Company, Inc

• Philippines
• Financial Services
• 100 - 200 Employee

• Collection and Recovery Associate

  • Sep 2015 - Jun 2016

  -Monitors the delinquency of the branch, visit 2 to 3 branches per week-Accountable for reducing delinquency for assigned accounts.-Sending of demand letters to matured accounts.-Creates a restructured debt scheme, payment extension plan or compromised agreement based on the ability of the client to pay and financial expectation of the company-Prepare, recommend, or endorse for escalation to Collection Manager accounts requiring acceleration of collection process or possible write-offs.-Establish and maintain effective and cooperative working relationship with Association members, fellow staff, immediate supervisor, and association officers and directors.



Wabbit Motors Trading (SYM/Mitsukoshi)

• Account Counselor

  • Feb 2014 - Sep 2015

  • Meet the target on collection• Conduct background checking and credit investigation• Negotiating in delinquent’s account• Securing standard collection efficiency• Handle client’s questions or complaints• Skip Tracing of assigned accounts to identify outstanding debts • Meet the target on collection• Conduct background checking and credit investigation• Negotiating in delinquent’s account• Securing standard collection efficiency• Handle client’s questions or complaints• Skip Tracing of assigned accounts to identify outstanding debts