Manager | Commerce Builder

• Oct 2022 - Present

Digital Transformation Manager

• Jun 2022 - Sep 2022

Digital Transformation Consultant

• Dec 2019 - May 2022

Digital Transformation Analyst

• Oct 2017 - Nov 2019

Consultant

• Jun 2016 - Nov 2016

- Editing and designing flyers, blog and newsletter articles, presentations and reports- Maintaining and further developing social media channels and websites

Digital Media and Communications Intern

• Dec 2015 - May 2016

- Maintaining the GIZ China Transport Blog and social media channels (Twitter, LinkedIn, Facebook, Flickr)- Designing HTML newsletters, cards, and publications- Editing presentations, papers, and newsletter articles- Planning and developing a new project website (project planning, expectation management, wireframing, designing)- Monitoring, reporting on, and presenting social media outreach data- Supporting workshop facilitation

Planning and Realisation Intern

• Oct 2015 - Nov 2015

- Visualising project management structures and processes - Breaking down the complexity of the underlying structure to highlight the interconnections between sub-projects for a simplified presentation - Visualising project management structures and processes - Breaking down the complexity of the underlying structure to highlight the interconnections between sub-projects for a simplified presentation

Bachelor Thesis

• Sep 2014 - Jun 2015

- Developing a methodological approach to tackling ergonomic problems associated with mobile devices - Developing concepts for holistic design solutions with commercial potential for the client, leveraging physical and digital elements to address health problems users encounter when working with tablets - Liaising with SMEs to identify requirements and validate data - Planning and managing projects, presenting milestones and final results to experts in industry and academia - Developing a methodological approach to tackling ergonomic problems associated with mobile devices - Developing concepts for holistic design solutions with commercial potential for the client, leveraging physical and digital elements to address health problems users encounter when working with tablets - Liaising with SMEs to identify requirements and validate data - Planning and managing projects, presenting milestones and final results to experts in industry and academia

Creative Technologist

• Jun 2013 - Jul 2014

Business Analysis - Managing the scoping, development and delivery phases of a time critical supply chain project, working with the Salesforce and SAP teams - Reviewing as-is processes and defining to-be processes applying BPMN - Facilitating business requirements gathering sessions and maintaining a backlog of functional and non-functional requirements (epics, user stories and acceptance criteria) User Adoption and Change Management - Developing and delivering training sessions supporting the transformation of internal communication processes Project Management - Running playback and sign-off sessions with stakeholders - Supporting IT Project Managers in sprint planning sessions IT Support - Supporting Sales Associates using customer facing applications in stores, collaborating with technical architects and developers Personal Assistance - Coordinating the alignment and training process of the Business Analysts team resulting in redefinition of ways of working, roles and responsibilities Show less