Experience

Reclaimit

• Sweden
• Software Development
• 1 - 100 Employee

• Junior Customer Success Manager

  • Oct 2021 - Present



SODASTREAM NORDICS AB

• Sweden
• Manufacturing
• 1 - 100 Employee

• Customer Service Agent

  • Dec 2018 - Jul 2021

  Order management from both retailers and consumers, answer incoming calls and emails, return management, delivery requests, creation of credit and debit, freight tracking, booking of pickup for packages, mail handling, complaint handling from both consumers and retailers, support in product information. Contact internally with logistics, supply chain, market, finance department, sales, direct contact with warehouses and other departments. The work takes place towards the entire Nordic region mainly Sweden, Norway and Iceland, but also covering sometimes for Denmark and incl the Faroe Islands and Greenland. Show less



Henkel

• Germany
• Manufacturing
• 700 & Above Employee

• Front Office Agent

  • Apr 2016 - Dec 2018

  Worked as an Front Office Agent at Henkel Nordic Adhesive against the Norwegian Industrial Generall business. In my daily work a do everything from orderhandeling in SAP, returns, rushorders, handeling export questions, customer complaints and daily contact with sales and customers answering all kinds of questions. Worked as an Front Office Agent at Henkel Nordic Adhesive against the Norwegian Industrial Generall business. In my daily work a do everything from orderhandeling in SAP, returns, rushorders, handeling export questions, customer complaints and daily contact with sales and customers answering all kinds of questions.



KIWI minipris

• Norway
• Retail
• 700 & Above Employee

• Store Assistant

  • Nov 2015 - Feb 2016

  Worked as store assistent a short period in Oslo, Norway. Daily work was cashier duty, unpacking products, bread, fruit and vegetables. Keeping the store fresh and clean. Besides this I also had responsibillitys for opening and closing the store, ordwr bread and mixed candy. Worked as store assistent a short period in Oslo, Norway. Daily work was cashier duty, unpacking products, bread, fruit and vegetables. Keeping the store fresh and clean. Besides this I also had responsibillitys for opening and closing the store, ordwr bread and mixed candy.



Gothia Telecom

• Stockholm, Sverige

• Customerservice manager

  • Sep 2013 - Nov 2015

  Full customerservice responsibillity, recruitement, buisness operative. Full customerservice responsibillity, recruitement, buisness operative.