Ronel Blignaut

Business Relationship Manager at TFG Infotec
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Contact Information
us****@****om
(386) 825-5501
Location
South Africa, ZA
Skills

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Bio

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Credentials

  • ITIL Foundation
    APMG-International
    Apr, 2013
    - Nov, 2024

Experience

  • TFG Infotec
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Relationship Manager
      • Oct 2012 - Present

      The main objective of the Business Relationship Manager role is to ensure alignment between IT and Business and to be the conduit between the two. This is a challenging and sometimes political space to be in as you have to keep both sides happy and content at all times. It is therefore important for the BRM to be aware and up to date of all things pertaining to business and IT in order to influence and manage expectations and customer satisfaction. A very challenging but rewarding role. The main objective of the Business Relationship Manager role is to ensure alignment between IT and Business and to be the conduit between the two. This is a challenging and sometimes political space to be in as you have to keep both sides happy and content at all times. It is therefore important for the BRM to be aware and up to date of all things pertaining to business and IT in order to influence and manage expectations and customer satisfaction. A very challenging but rewarding role.

  • TFG (The Foschini Group)
    • South Africa
    • Retail
    • 700 & Above Employee
    • IT Business Relationship Manager
      • Oct 2012 - Present

      •Owning and managing the IT service delivery on behalf of the specific business areas•Facilitating alignment of the business strategy and IT•Participating, advising and supporting client in the IT strategy process•Sourcing, analysing and identifying new opportunities for the business•Identifying opportunities to improve business efficiencies•Compiling reports on investigation findings and recommendations to management•Chairing user forums around shared applications and performing monthly service reviews

  • Metropolitan Health Group
    • South Africa
    • Health, Wellness & Fitness
    • 700 & Above Employee
    • Business Project Manager and Client Liaison Officer
      • Feb 2012 - Sep 2012

      Managing Metropolitan and Momentum merger related projects

    • IT Client Liaison Officer
      • Jan 1998 - Sep 2012

      As CLO, I looked after the Goverment Employee Medical Scheme which was the biggest scheme under administration. I managed the relationship between business and IT.

    • IT Business Relationship Manager
      • Aug 2002 - Jun 2003

      I worked in Nairobi for 10 months, where we opened new offices. My main functions included project management, training and change management, liaising between business to ensure alignment and basic office management functions

Education

  • Worcester High School
    Gr 12
    1987 - 1991
  • Worcester High School
    Snr Certificate, Languages, Maths, History, Typing
    1986 - 1991

Community

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