Experience

Girl Scouts of Kansas Heartland

• Non-profit Organizations
• 1 - 100 Employee

• Manager of Customer Care

  • Mar 2020 - Present

• Product Program Specialist

  • Nov 2014 - Mar 2020

  Manage all aspects of product sales in the Wichita area.



Target

• United States
• Retail
• 700 & Above Employee

• Senior Team Lead

  • 2009 - May 2014

  • Leader over store while Leader On Duty. Maintain brand of store while overseeing up to 30 team members. • Responsible for opening and closing the store and making sure it was Brand ready for our customers everyday.• Helping customers have the best experience possible while in store/ Guest surveys consistently 8 out of 10.• Responsible for all product and merchandising transitions, involving project planning up to 3 months out, staffing and payroll, communication of plans with store teams, and execution of all product resets including in-stocks, signing and overall presentation. Show less

• Salesfloor Team Lead

  • 2006 - 2009

  • Responsible for maintaining several departments on a daily basis, including presentation, in-stocks, and team member interactions including assigning daily responsibilities and reviews.

• Executive Team Lead

  • 2001 - 2006

  • Opened 2 new SuperTarget stores. Overseeing the hiring, training, planning of the sales floor sets, and filling of product on the sales floor to get store opened on time. • Planned out payroll and wrote weekly schedule for up to 100 team members. • Responsible for ordering of product, maintaining inventory levels, and determining day-to-day production quantities in the bakery, deli, and Starbucks departments.• Responsible for ensuring team members were delivering exceptional customer service through product knowledge, consistent quality standards, and sincere customer interactions. Show less