Ronda Lee
Patient Advocate/Scheduler at Nephrology Associates of Utah- Claim this Profile
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Bio
Experience
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Nephrology Associates of Utah
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United States
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Medical Practices
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1 - 100 Employee
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Patient Advocate/Scheduler
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Sep 2017 - Present
• Scheduling appointments, over the phone, helping patients with their questions, and taking messages for a busy medical clinic. • Registration and scheduling of new patients. • Use of a multiple-line telephone. • Taking messages for the doctors and staff. • Answering billing questions, taking payments over the phone. • Scheduling appointments, over the phone, helping patients with their questions, and taking messages for a busy medical clinic. • Registration and scheduling of new patients. • Use of a multiple-line telephone. • Taking messages for the doctors and staff. • Answering billing questions, taking payments over the phone.
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Hospital Regrar
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Apr 2014 - Sep 2017
• Customer service. • Registering patients in Labor and Delivery. • Scheduling appointments for Cesarean Sections and Inductions. • Verification of insurance coverage and patient demographics • Answering phone calls. • Greeting and helping patients, in a professional, helpful manner. • Faxing, and copying documents. • Confidentiality of patient information. • Nursing Station clerking and secretarial duties. • Operate office equipment, answer phone calls and transfer the calls to all areas of the hospital Show less
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In Motion Physical Therapy
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Medical Receptionist
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Oct 2012 - Apr 2014
• Answering phone calls, registering patients, and scheduling appointments. • Calling insurance companies concerning patient insurance benefits. • Responsible for tracking insurance authorizations. • Calling on referrals. • Handling co-payments, documenting, and scanning insurance payments into the database. • Multi-tasking front office duties, taking messages, typing correspondence, and reports, and closing • Answering phone calls, registering patients, and scheduling appointments. • Calling insurance companies concerning patient insurance benefits. • Responsible for tracking insurance authorizations. • Calling on referrals. • Handling co-payments, documenting, and scanning insurance payments into the database. • Multi-tasking front office duties, taking messages, typing correspondence, and reports, and closing
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Education
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Salt Lake Community College,
Certificate, Health and Medical Administrative Services -
Brigham Young University - Idaho
Elementary Education and Teaching