Ronda Lee

Patient Advocate/Scheduler at Nephrology Associates of Utah
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, Utah, United States, US

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Bio

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Patient Advocate/Scheduler
      • Sep 2017 - Present

      • Scheduling appointments, over the phone, helping patients with their questions, and taking messages for a busy medical clinic. • Registration and scheduling of new patients. • Use of a multiple-line telephone. • Taking messages for the doctors and staff. • Answering billing questions, taking payments over the phone. • Scheduling appointments, over the phone, helping patients with their questions, and taking messages for a busy medical clinic. • Registration and scheduling of new patients. • Use of a multiple-line telephone. • Taking messages for the doctors and staff. • Answering billing questions, taking payments over the phone.

    • Hospital Regrar
      • Apr 2014 - Sep 2017

      • Customer service. • Registering patients in Labor and Delivery. • Scheduling appointments for Cesarean Sections and Inductions. • Verification of insurance coverage and patient demographics • Answering phone calls. • Greeting and helping patients, in a professional, helpful manner. • Faxing, and copying documents. • Confidentiality of patient information. • Nursing Station clerking and secretarial duties. • Operate office equipment, answer phone calls and transfer the calls to all areas of the hospital Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Medical Receptionist
      • Oct 2012 - Apr 2014

      • Answering phone calls, registering patients, and scheduling appointments. • Calling insurance companies concerning patient insurance benefits. • Responsible for tracking insurance authorizations. • Calling on referrals. • Handling co-payments, documenting, and scanning insurance payments into the database. • Multi-tasking front office duties, taking messages, typing correspondence, and reports, and closing • Answering phone calls, registering patients, and scheduling appointments. • Calling insurance companies concerning patient insurance benefits. • Responsible for tracking insurance authorizations. • Calling on referrals. • Handling co-payments, documenting, and scanning insurance payments into the database. • Multi-tasking front office duties, taking messages, typing correspondence, and reports, and closing

Education

  • Salt Lake Community College,
    Certificate, Health and Medical Administrative Services
    2010 - 2011
  • Brigham Young University - Idaho
    Elementary Education and Teaching
    1983 - 1983

Community

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