Ronald Stilting

Founder & Managing Director at Zebra Hospitality
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Contact Information
us****@****om
(386) 825-5501
Location
Lilongwe, Central Region, Malawi, Malawi, MW
Languages
  • German Native or bilingual proficiency
  • French Limited working proficiency
  • Dutch Native or bilingual proficiency
  • English Full professional proficiency

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5.0

/5.0
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Yetunde Enunwah

Ronald supported the opening of the Yacht Hotel (and did oversight of the Sailors Lounge). The hotel faced numerous teething problems as it had started before Ronald got involved. With great energy he dealt with the numerous problems and improved the product and operations. He initiated active marketing and he launched a unique and innovative product in Lagos; trips with a yacht in the Lagos Lagoon. While

Terry Munson

This is long overdue but well deserved. Ronald is by far one of the most enjoyable and professional General Managers I have had the honor to work with. With his 20+ years of experience in Africa, his knowledge and professionalism are unmatched. (as well as his photography skills!) Ronald provided me with all the necessary tools to get the job done, and went above and beyond to provide an incredible experience while working in-country. The biggest takeaway from my experience working with Ronald was how he worked with and treated his staff. In my 10+ years of shooting hotels, I have never experienced such a family atmosphere as the one Ronald has with his staff. He cares, he teaches and he manages every staff member the same way. And in turn, the staff provides each guest with an unforgettable experience. Working with Ronald and his staff was a pleasure!

Nkoyo Ekpo ACIPM

As the GM of Ibom Hotel his top priority was staff welfare/development, coaching and mentoring, Learning and development and above all giving his Guest a memorable experience. He strongly believed that an engaged workforce will increase productivity and impact positively on the Guest." "Working with Ronald made the time to the most amazing years of my career"

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Credentials

  • Sicherheitsvertrauensperson (Occupational Safety Specialist)
    Wirtschaftskammer Oesterreich
    Mar, 2012
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google
    Feb, 2022
    - Nov, 2024

Experience

    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Founder & Managing Director
      • Apr 2020 - Present

      Innovate African lifestyle hospitality OUTPERFORMS the competition, incl. bland branded cookie-cutter hotels. Zebra Hospitality creates it and goes beyond a contemporary African identity but also incorporates all the latest trends and technologies. This concept commits to continuous improvement to be sustainable and profitable. More information on www.zebrahospitality.com Innovate African lifestyle hospitality OUTPERFORMS the competition, incl. bland branded cookie-cutter hotels. Zebra Hospitality creates it and goes beyond a contemporary African identity but also incorporates all the latest trends and technologies. This concept commits to continuous improvement to be sustainable and profitable. More information on www.zebrahospitality.com

    • Austria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Brand Ambassador
      • Nov 2019 - Present

      This amazing tool to monitor and optimize hotel operations will help you to improve guest experience and bottom line. Being the first user in Africa, I know out of experience how powerful this tool can be. Feel free to get in touch with me and benefit! This amazing tool to monitor and optimize hotel operations will help you to improve guest experience and bottom line. Being the first user in Africa, I know out of experience how powerful this tool can be. Feel free to get in touch with me and benefit!

    • Uganda
    • Hospitality
    • 1 - 100 Employee
    • General Manager Latitude 13
      • May 2021 - Apr 2022

      The Latitude Hotels Group is a small hotel group with a unique contemporary African lifestyle concept at an upscale level. Small boutique hotels with a great philosophy which focusses on sustainability. The Latitude Hotels Group is a small hotel group with a unique contemporary African lifestyle concept at an upscale level. Small boutique hotels with a great philosophy which focusses on sustainability.

    • Owner / Lead Consultant
      • Jun 2004 - May 2021

      Supporting and Consulting activities for hospitality and tourism. Specialty areas: Turn-around-projects & renovations, Sales & Marketing, incl. online-marketing, Product Development, Controlling -Product- & marketing evaluation & improvement proposal Leisure Lodge, Mombasa, Kenya -Rebranding Golden Tulip Lagos Airport -Pre-opening and operational management first season of Sandton Residenz Hochalm, Hinterglemm,Austria -Management-Support Sandton Resort Bayerischer Wald; staff training & management coaching / setting up all internal procedures F&B Dept. / Product Development -Management Support Landhotel Weserblick; various renovation projects / online and offline marketing / product development -Management Support Weserrradweg24; development of bike-vacation-concept along the Weserradweg with a cooperation of 7 hotels. All promotion online & offline / all procedures & communication -Management Support Hotel Kuhn: Renovation project Rooms / online & offline marketing / product development -Management Support Parkhotel Deutsches Haus and various other clients Show less

    • Nigeria
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Dec 2017 - Mar 2020

      -Repositioning and managing the LeMeridien Ibom Hotel & Golf Resort operated by MARRIOTT until 31st December 2017 to a successful independent property as IBOM HOTEL & GOLF RESORT. -winning 6 awards, incl. "General Manager of the Year 2019" -operational management of the property and maintaining high standards against all predictions. -Dramatic improvement of revenue and GOP from a big loss in 2017 (and previous years) to a moderate profit. - -Award Best GM of the Year at Pyne Awards 2019 -Award for Best Leisure Hotel 2019 -Award for Best Resort in Nigeria 2018. -brought back the golf course as best in West-Africa -increased brand awareness as popular MICE- & leisure destination with great potential. -Convinced owner to invest in improvement of technical infrastructure after years of neglect. Show less

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • General Manager (incl. pre-opening) The Farmington Hotel
      • Sep 2016 - Aug 2017

      The Farmington Hotel is a 164-key hotel situated at the Farmington river and just 100 M from the airport. With the largest conference and event centre in Liberia, a wide range of leisure facilities and international standard services, it has added new dimensions to Liberian hospitality. The hotel was opened 6 months after my arrival, and the task included construction management and design / concept improvement, as well as full recruitment and induction of local staff. Operations of the hotel started by hosting ECOWAS Summit with 15 heads of state, the largest event in Liberia since 1979. Show less

    • India
    • Hospitality
    • 200 - 300 Employee
    • General Manager Pre-opening The Zinc
      • Feb 2016 - Jul 2016

      This exciting venture came to an abrupt halt as the shareholders went into litigation and terminated the management contract for the wonderful property in the middle of Kigali . I made a blazing start in setting up operations, recruitment and marketing, . The wonderful management company Concept Hospitality had to terminate and I left Rwanda. This exciting venture came to an abrupt halt as the shareholders went into litigation and terminated the management contract for the wonderful property in the middle of Kigali . I made a blazing start in setting up operations, recruitment and marketing, . The wonderful management company Concept Hospitality had to terminate and I left Rwanda.

    • United Kingdom
    • Hospitality
    • 200 - 300 Employee
    • General Manager (incl. pre-opening) The Lilygate
      • Apr 2014 - Jun 2015

      Successful pre-opening and management of Lilygate Hotel in Lagos with excellent results. Redefine BDL terminated the management contract due to non-payment of fees by owner and venture ended abruptly. Successful pre-opening and management of Lilygate Hotel in Lagos with excellent results. Redefine BDL terminated the management contract due to non-payment of fees by owner and venture ended abruptly.

    • Ghana
    • Hospitality
    • 1 - 100 Employee
    • General Manager / Project-Manager Pre-opening
      • Aug 2012 - Oct 2013

      -Finishing development & construction and opening the first international standard hotel in Tema -Operational management with strong financial results. -Excellent guest satisfaction and rated No.1 in Tema on TRIPADVISOR. -Finishing development & construction and opening the first international standard hotel in Tema -Operational management with strong financial results. -Excellent guest satisfaction and rated No.1 in Tema on TRIPADVISOR.

    • Hospitality
    • 1 - 100 Employee
    • General Manager (incl. pre-opening)
      • May 2009 - May 2011

      Pre-Opening - Market Introduction - Sales & Marketing Operational Management and Buget Responsibility Pre-Opening - Market Introduction - Sales & Marketing Operational Management and Buget Responsibility

  • Wellworth Group of Company's
    • Dar es Salaam. Tanzania
    • General Manager Kunduchi Beach Hotel
      • Dec 2007 - Apr 2009

      Operational Management and Budget Responsibility Repositioning and improving brand awareness Coordination of the Wellworth corporate sales activities Product Development Support Development of Wellworth Group as the fastest growing hospitality group in Tanzania Operational Management and Budget Responsibility Repositioning and improving brand awareness Coordination of the Wellworth corporate sales activities Product Development Support Development of Wellworth Group as the fastest growing hospitality group in Tanzania

  • Bistro-Cafe ADAMS
    • Beverungen, Germany
    • Owner
      • Jan 2006 - Dec 2007

    • Manager Commercial Cooperation Municipal Health Centre
      • Jan 2006 - Dec 2007

      Management, development and coordination of all commercial activities of a municipal health centre. Management, development and coordination of all commercial activities of a municipal health centre.

  • Best Western
    • Frankenthal, Germany
    • General Manager Victor's Residenz Hotel Frankenthal
      • Dec 2003 - Jul 2005

      Operational management and budget responsibility of a 4-star hotel with 104 rooms, conference facilities, restaurant and bar. -turn-around downward occupancy and REVPAR-trend -improvement Cost of Sales F & B Operational management and budget responsibility of a 4-star hotel with 104 rooms, conference facilities, restaurant and bar. -turn-around downward occupancy and REVPAR-trend -improvement Cost of Sales F & B

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Director
      • Nov 2002 - Dec 2003

      general management of the hotel for the new owners after the insolvency. Relaunch of the hotel on the business, conference and leisure market. setting up new organization, developing new website, marketing plan and materials. general management of the hotel for the new owners after the insolvency. Relaunch of the hotel on the business, conference and leisure market. setting up new organization, developing new website, marketing plan and materials.

    • France
    • Hospitality
    • 700 & Above Employee
    • General Manager
      • May 1998 - Aug 2002

      Accra: Operational Management and financial responsibility of 6 outlet F&B Dept. of 224 room 4-star-hotel Duesseldorf -Operational management & budget responsibility 200 rooms 4 star hotel in Duesseldorf City Centre. -Re-branding from Best Western to Golden Tulip Dar es Salaam: -Pre-opening of 5-star-hotel -Operational Management and Budget Responsibility Accra: Operational Management and financial responsibility of 6 outlet F&B Dept. of 224 room 4-star-hotel Duesseldorf -Operational management & budget responsibility 200 rooms 4 star hotel in Duesseldorf City Centre. -Re-branding from Best Western to Golden Tulip Dar es Salaam: -Pre-opening of 5-star-hotel -Operational Management and Budget Responsibility

    • France
    • Travel Arrangements
    • 700 & Above Employee
    • Manager Market Restaurant
      • Jan 1996 - Apr 1998

      Operational Management of largest Restaurant in the Market Dome with a free flow self-service and front-cooking concept. Responsibility for main production kitchen, stewarding and staff canteen and facilities. Operational Management of largest Restaurant in the Market Dome with a free flow self-service and front-cooking concept. Responsibility for main production kitchen, stewarding and staff canteen and facilities.

    • Dept. General Manager
      • Mar 1994 - Jun 1995

      Pre-opening activities and operational management Pre-opening activities and operational management

    • Food & Beverage Manager
      • Jan 1988 - Feb 1994

      Operational Management of F & B Department with large conference facilities and various outlets Operational Management of F & B Department with large conference facilities and various outlets

  • Ferienpark Gut Roggenthal
    • Beverungen, Germany
    • Manager
      • Oct 1984 - Dec 1987

      Operational management of a 61 bungalow resort with restaurant, swimming-pool and leisure facilities Operational management of a 61 bungalow resort with restaurant, swimming-pool and leisure facilities

    • Front Office Manager
      • 1983 - 1984

Education

  • Hotel Management School Maastricht
    Master's degree, Hospitality Management

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