Experience

Tamdeed Projects (Etisalat Services)

• United Arab Emirates
• Information Technology & Services
• 100 - 200 Employee

• Associate Engineer

  • Aug 2014 - Present

  • Provide onsite physical field support for day-to-day activities 24/7 on rotational basis and as per management instructions. • Attends Network failures due to equipment or Cable outages. • Carries out the day-to-day activities of provision, cessations, re-routing • Testing of required links with testers/Analyzers (2/34/45Mb & STM1, 4, 16, and Ethernet testing 10MB-10G). • ODTR testing for locating FO Cable faults and during cable outages. • Ensures availability of Core Networks spares, tools, and test instruments etc. working in proper conditions. In addition, maintains and updates spares database. • Attends call-out duties; planned activity & hazardous of all fixed networks as per management requirements 24/7. • Coordinates with other Engineering sections including NOCs and operation teams for any reported fault or issues etc. • Participate on commissioning and acceptance test (ATP/ ACL) for expansion & newly installed Core & Access network projects that leads to traffic loading approval. Show less



GULF ENERGY LLC

• SR TECHNICIAN CUM TEAM LEADER

  • Oct 2011 - Feb 2014

  • Planning and scheduling of new request and maintenance job order for the day and conducts the required maintenance routines, guides, and supervises all field technician Back-office support such as port configuration in PMS and CBCM. • Providing support for technician in clearing all technical and customer related issues. • Managing all material request required by technician in maintenance and provision of services. • Coordinate with the customer during installation to provide 100 percent customer satisfaction. • Promptly evaluate and solve any problems encountered in performing the work. • Provides documentation and coordination support to the team. Supports the team leader as required in scheduling the tasks, mobilizing the resources to the site, controlling vehicle use/OT cover, and ensuring that the targets are met. Show less



Etisalat

• Albania
• IT Services and IT Consulting

• MDF TECHNICIAN/FIELD SUPPORT

  • Dec 2008 - Oct 2011

  • Performs Jumpering and de-jumpering of all services terminated in exchange. • Coordinate with field technician to do link testing from exchange up to customer junction point. • Provisioning and maintenance of services such as DEL, ADSL and IPTV using existing facilities (GPON & Copper). • Provisioning and maintenance of lease line circuits thru copper and GPON facility. • Installation of Gigabyte Passive Optical Network equipment • Opening manhole and climbing in pole DP for telephone and ADSL line installation and maintenance. • Configuration of PABX line Equipment. Show less



PHILIPPINE TELEGRAPH AND TELEPHONE CORPORATION Philippines (PT&T)

• TELECOM TECHNICIAN

  • Dec 2004 - Dec 2008

  • Responsible for the overall installation, field restoration and engineering of Broadband DSL. • Configures DSL switch, modem and router used for the installation of Broadband DSL. • Investigates the causes of circuit failure thru Engineering test procedures and performs circuit test upon request by client. • Coordinate with subscriber’s technical group for testing and restoration. • Responsible for the immediate restoration of DDS, Click & Call Service, and Supercom circuits. • Isolates the cause of circuit problems and endorses them to concerned restoration groups and other concerned entities for immediate restorations. • Coordinate with the Outside Plant Engineers / personnel regarding the availability of PT&T Cable facility nationwide. • Prepares system wire configuration and Circuit Authorization Order (CAO). • Prepares work order / costing for all types of services offered by the company. • Coordinate with the other department regarding services requirements and for proper implementation of the project • Manage project installation of DSL circuits. • Allocates NETS facilities such as channels, cable pairs, line drivers for DSL installations to support installation deliverables by the sales. • Coordinates with FMO (Fault Management Office), PIFM (Project Implementation and Field Maintenance, CANED (Cable Network Engineering Department), NEOM (Network Engineering and Operations Maintenance), PPID (Project Planning and Implementation Department) to ensure completion of all the installation of DSL circuits. • Conducts feasibility studies of all prospective DSL clients Conducts site surveys for all new installation of DSL circuits. Recommends improvement strategies to Fault Management & Operations/PIFM for DSL Faults • Give technical assistance to PIFM engineers for complex installations. • Enhance quality assurance for new installations of DSL circuits. Show less