Microsoft Solutions Group

• Feb 2017 - Present

Consultant

• Dec 2014 - Aug 2016

Managed the risk program for the dynamic Store Business Operations Group across 10+ domains, including Security, Privacy, Accessibility and Business Continuity. Drove process improvement practices around increased automation and customer experience for online services and acted as compliance liaison between risk domain SME’s, leadership, devs, PMs. Managed the risk program for the dynamic Store Business Operations Group across 10+ domains, including Security, Privacy, Accessibility and Business Continuity. Drove process improvement practices around increased automation and customer experience for online services and acted as compliance liaison between risk domain SME’s, leadership, devs, PMs.

Foreign Trainer

• Sep 2013 - Sep 2014

Planned, created and delivered daily English learning lesson plans for elementary school children. Served as a trainer and mentor to new foreign teachers, assisting with their acclimation to both the Disney and Chinese culture. Planned, created and delivered daily English learning lesson plans for elementary school children. Served as a trainer and mentor to new foreign teachers, assisting with their acclimation to both the Disney and Chinese culture.

Advisory Services Senior

• Aug 2010 - Sep 2013

Managed and executed 3rd party licensing compliance inspections for Microsoft Service Provider (SPLA) and Volume licensing agreements (VL), resulting in over $50 million worth of remediation and findings. Developed licensing and IT Audit trainings to leadership and staff, both internal and external to EY. Managed and executed 3rd party licensing compliance inspections for Microsoft Service Provider (SPLA) and Volume licensing agreements (VL), resulting in over $50 million worth of remediation and findings. Developed licensing and IT Audit trainings to leadership and staff, both internal and external to EY.

Intern

• Oct 2007 - May 2009