Experience

Financial Experts Of America
• United States
• Financial Services
• 1 - 100 Employee
• Client Success Manager

  • Jan 2023 - Present


Thor Companies

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Recruitment Consultant

  • Feb 2022 - Jan 2023

  Thor Companies is an international, boutique recruitment agency. We specialize in placing educated and experienced candidates within niche technical and managerial disciplines across the USA and Europe. The foundations of our company have been built upon a unique blend of cultures, which combine proactiveness and productivity with the efficiency and diversity of our people. Strategic candidate acquisition and headhunting within niche skill-sets for either freelance or permanent staff is the lifeblood of the business. If you want to find out more about Thor Companies or start your career with us, please visit www.thorcompanies.com Show less



Homeward NYC (dba of West End Residences HDFC, Inc.)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Life Skills Manager

  • Mar 2021 - Oct 2021

  Assessing clients’ physical and mental wellness, needs preferences and abilities and using tailored plans for maximum productivity. Recorded clients progress including charting referrals, home visits, and other notable interactions. Determined eligibility, gathered intake information and conducted assessments of strengths, needs and interests of clients. Assessing clients’ physical and mental wellness, needs preferences and abilities and using tailored plans for maximum productivity. Recorded clients progress including charting referrals, home visits, and other notable interactions. Determined eligibility, gathered intake information and conducted assessments of strengths, needs and interests of clients.



The Door - A Center of Alternatives

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Career Advancement Coach and Job Placement Specialist

  • Dec 2018 - Mar 2020

  Head the recruitment of clients for DYCD funded program Intern and Earn. Rewarded with the companies’ top award for team and client production as well as surpassing sales goals. Facilitate weekly Career Readiness Educational Workshop classes to prepare inner city youth between the ages of 16 to 24 for the work force. Lead weekly Behavioral Management Team meetings to collaborate with staff in regarding client engagement and productivity. Work with a case load of over 175 clients on a monthly basis to provide services. Lead the successful on-boarding of each new client and partner. Provide weekly and monthly retention functions on both clients and partners to ensure satisfaction, clear channels of communications and productivity are in place. Show less



Eckerd Workforce Development

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Workforce Development Specialist

  • Nov 2015 - Nov 2018

  Recruit employers across the New York Metro Area to work with me to fill their employment and/or internship needs. Build relationships with employers and clients via code calling, door to door, networking events, set appointments and host presentations. Facilitated weekly workshops on career readiness, customer service and social media management. Responsible for contractual agreements between agency clients and other associated businesses. Conducted weekly, bi-weekly and monthly retention follow-up with clients and partners. Recruited youth for DYCD OSY program on a monthly basis. Show less



Pinkberry Ventures, Inc

• United States
• Food and Beverage Services
• 100 - 200 Employee

• General Manager

  • Oct 2007 - Nov 2015

  Responsible for all of the stores sales targets and customer service initiatives. Created new sales initiatives to drive customers into the business. Trained staff in developing best practices for sales and customer service as well as lead management training amongst all stores assigned to. Responsible for all financial and administrative responsibilities such as our payroll, P&L, inventory, KPI, and the stores C.O.G.S. Consistently met deadlines to submit all required documentation and paperwork for monthly and quarterly goals. Show less



The Fresh Air Fund

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Supervisor

  • Jun 2006 - Aug 2012

  Successfully assumed full responsibility for the organization and coordination of workshops that improved operations of the workplace. Effectively monitored and evaluated staff performance and worked with them to ensure client satisfaction and the well-being of our staff members. Expertly executed responsibility for over two-hundred children along with over 75 staff members. Successfully assumed full responsibility for the organization and coordination of workshops that improved operations of the workplace. Effectively monitored and evaluated staff performance and worked with them to ensure client satisfaction and the well-being of our staff members. Expertly executed responsibility for over two-hundred children along with over 75 staff members.