Experience

Pyramid Global Hospitality

• Hospitality
• 700 & Above Employee

• Director of Food And Beverage

  • Apr 2023 - Present

  delivery of outstanding service and memorable experiences for each guest • -oversees all aspects of food and beverage operations, including outlets and banquets • - work closely with Executive Chef to achieve high score of food and service quality • Responsible for budgets and cost control measures, quality standards, guest satisfaction and associate satisfaction -Direct and participate the functions of the Food & Beverage department to meet the daily needs of the operation • -Implement effective controls of food, beverage and labor costs among all departments • -Maintain high standards of food & beverage quality, service & marketing to maximize profits through outstanding customer service • -Regularly review and evaluate the degree of customer satisfaction of the Food & Beverage operations • -Assist in the recruiting of high quality personnel and manage the development, motivation and retention of staff • -Conduct and execute all company and General Manager directed projects Show less



Puttery

• United States
• Hospitality
• 1 - 100 Employee

• Bar operations Manager

  • Dec 2022 - Feb 2023

  I am Part of the “New Venue Opening” Team. My official start date was December 19, 2022 and from there the GM, FOH Manager, EC, And Myself (Bar Manager) Set on our journey to open Puttery Pittsburgh Which is located in the strip district. About Us: Puttery is a modern twist on putt, With craft cocktails, and a scratch kitchen. I’ll also provide my job responsibilities below! • Overseeing daily Bar operations and deliver an outstanding experience for Puttery guests which they will immediately recognize as unique and satisfying • Manage all Bar staff, including Bartenders and Barbacks • Provide leadership and mentorship to all Puttery Team Members • Drive and maintain company culture. • Plan and direct bar and beverage preparation and Bar Staff activities • Estimate beverage requirements and Liquor, Beer & Wine (LBW)/labor costs • Supervise Bar team activities, delegating tasks and identifying accountability • Recruit, hire, train, motivate and manage the Bar team • Reward and express genuine appreciation of your team’s dedication, hard work and time • Resolve issues and complaints related to staff and the Bar • Ensure all beverage/LBW products served meet or exceed our high standards • Perform administrative duties, like time and payroll, and inventory • Promote company-sponsored training and growth initiatives • Develop and maintain good working relationships with a variety of people, including vendors, other departments, staff, and senior management • Create and maintain a climate of understanding and respect for all Puttery Team Members • Perform other duties as assigned and requested by General Manager Show less



Richard Deshantz Restaurant Group

• Assistant General Manager

  • Nov 2021 - Dec 2022

  • Oversee day-to-day operations (Front and Back of house) • Maintain budgets and optimize spending • Enforce RDRG company policies and procedures. • Train FOH employees • Complete the Weekly Labor Sheet along with the General Manager • Complete the tip sheet along with the General Manager • Input all beverage and supply invoices in R365. • Answer info emails & check voicemails daily • Communicate and work positively with both the RDRG director team and in-house management. • Create, maintain and promote a positive work environment for staff and leadership. • Work service with the team. • Order liquor and other supplies for FOH • Scheduling • Use of BevSpot And LOOP platform • Close And Open Restaurant • Use of TOAST pos system Show less



Eddie V's Prime Seafood

• United States
• Restaurants
• 300 - 400 Employee

• Bartender

  • Jun 2021 - Dec 2022

  deliver an ultimate luxury dining experience by handcrafting imaginative cocktails and non-alcoholic drinks to company standards and serving guests responsibly. guide guests through our menus and provide beverage and food recommendations that meet or exceed their expectations. take accurate orders and provide friendly and attentive service that builds the guest’s intent to return, while ensuring the bar is stocked and cleaned. deliver an ultimate luxury dining experience by handcrafting imaginative cocktails and non-alcoholic drinks to company standards and serving guests responsibly. guide guests through our menus and provide beverage and food recommendations that meet or exceed their expectations. take accurate orders and provide friendly and attentive service that builds the guest’s intent to return, while ensuring the bar is stocked and cleaned.



941 Saloon / Tilden

• Bartender

  • Nov 2019 - Aug 2021

  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. • Planning drink menus and informing customers about new beverages and specials. • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. • Checking identification to ensure customers are the legal age to purchase alcohol. • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. Show less