Ronald Ruben

Director Of Network Operations at Speedcast
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English -
  • Bahasa Malaysia -

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Chi Ying Tan

Ruben is very helpful and supportive. He's a strong team player too. Ruben has a good experience and knowlegde in his area of responsibility. I enjoyed working with him in the field and impressed with his problem-solving skills.

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Credentials

  • GVF
    Global VSAT Forum (GVF)

Experience

  • Speedcast
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Director Of Network Operations
      • Feb 2021 - Present

    • Associate Director of Operations and Engineering
      • Apr 2015 - Feb 2022

      Leading a team and motivating of Managers and Engineers towards regional service excellence. Providing remote and localised support to maintain set KPIs and to maintain SLAs set in contracts. Keeping focus on the customer needs and delivering what the customer has ordered. Also been a key negotiator and enabler for contracts in the Oil and Gas sector closing deals valued in millions of dollars, Key accounts include.1. Petronas Carigali - Providing Satellite communications to offshore drilling rigs to all of the customers assets 2. UMW - Providing Satellite communications for all UMW drilling rigs.Providing sales with advise on angles to tune proposals based on customer needs and to position this towards a winning deal.Usually take on the role as a trusted advisor to the clients as I usually take the straight and honest approach towards solutions and seen as an engineer with diversified knowledge. Show less

  • Hermes Datacomms - A SpeedCast Group Company
    • Malaysia
    • Technical Manager
      • Feb 2012 - Apr 2015

      Technical focalpoint to the oil and gas industry in managing technical operation and projects throughout the Asia Pacific Region. Technical focalpoint to the oil and gas industry in managing technical operation and projects throughout the Asia Pacific Region.

  • Schlumberger Oil Field Services
    • GeoMarket Real Time Operations Lead
      • Jan 2010 - Feb 2012

      Management of Schlumberger Real Time Reporting. Managing Real Time Operations for Malaysia, Thailand, Vietnam, Myanmar, Cambodia and Brunei. Creating KPI for each country and maintaining them. Maintained SLA's of 100% continuously. To ensure each ICT project is delivered on time. Working with different Business units to cater and tune to Business ICT needs. Management of Schlumberger Real Time Reporting. Managing Real Time Operations for Malaysia, Thailand, Vietnam, Myanmar, Cambodia and Brunei. Creating KPI for each country and maintaining them. Maintained SLA's of 100% continuously. To ensure each ICT project is delivered on time. Working with different Business units to cater and tune to Business ICT needs.

  • 2008Schlumberger Information Solutions
    • Project Engineer
      • Dec 2005 - Dec 2011

      Design, Implement and Sub- Project Managed a Project to Upgrade the Telecommunication Infrastructure for Petronas Carigali. This project was worth 35 Million Ringgit and spread over West and East Malaysia. This project was completed successfully with 22 oil platforms connected. Employing Ring Protection for complete redundancy will see the deployment of Data and Voice to each remote platform. This project was integrated with the existing infrastructure, and included monitoring of all nodes. The project comprised of 3 Full time engineers and 30 riggers. Project included Technical and management roles. Show less

  • Schlumberger Oilfield Services
    • GeoMarket Real Time Operations Lead
      • Jan 2009 - Oct 2011

      Managing Real Time Connectivity and Services across SEA.

    • GeoMarket Real Time Operations Lead
      • Aug 2008 - Feb 2010

      Manage Real Time Operations of East Asia.Maintain SLA with Internal / External ClientsProvide weekly reports to Business unitsProvide Monthly reports to upper managementVendor Management / Contract ManagementProject ManagementEnsure Performance of Team members meets KPI People ManagementTraining ManagementGlobal Standardization of ProcessesOverviewPromoted internally from one of the Business Units to improve the delivery of The Real Time Remote Connectivity Services. Created a Dashboard that is to be monitored 24/7 by the network team. Authored two manuals on operations and maintenance. Authored a comprehensive training program for field engineers. Trained Field engineers. Standardized operations globally working with the Global Project Team.As a manager, it is ensured that the team is motivated and proper training is provided to enhance skills for the job as well as for career development. Assigning goals and milestones to keep the team focused at all times. Show less

  • SchlumbergerSoftware
    • Oil and Gas
    • 500 - 600 Employee
    • Regional Team Technical Support
      • Dec 2005 - Mar 2011

      OverviewJoined as a Technical Consultant To act as a Technical liaison of SiS's Client. Absorbed as a permanent employee in the capacity of project engineer. Responsible for the staging of solutions before implementation. To discuss with the sales team on new technologies that can be sold to clients. Management of vendors and contractors. Also acted as the Team's technical advisor for issues faced regionally.

    • Project Engineer
      • Dec 2005 - Aug 2008

      Conceptualize Solutions for End Clients.Project Management Project Implementation

  • 2010Schlumberger Oil field Services
    • Real Time Onsite Support Engineer
      • Dec 2005 - Nov 2009

      Internal transfer to improve services of the Real Time Operation in Malaysia. Managed to bring the network performance form 60% to 100% within a four month period. The entire operation was revamped with proper maintenance schedule put in place, and training provided to end-users. Worked with a team of 5 members to prepare process mythology and process improvements. The success of this project would see the visit form the Global IT Operations President and team of managers to learn on the success of this project. This was later made inot a Global Standard Operating Procedure for Real Time Operations. Show less

  • SLB
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Project Engineer
      • Dec 2005 - Jul 2009

      Design and Plan Telecommunication Projects for the energy sector. Telecommunication projects that include VSAT, DMR Voice multiplexers. Design and Plan Telecommunication Projects for the energy sector. Telecommunication projects that include VSAT, DMR Voice multiplexers.

  • TransInnovation Sdn. Bhd
    • Project / Sales Manager
      • Jan 2004 - Dec 2005

      Conceptualize Solutions for End Clients. Oversee the Sales Targets and projects Project Management Project Implementation Technical Support Overview Transinnovation is a small company with less than 5 people offering Integrated Telecommunication services to Industries of various scale. Often we see ourselves overlapping in task and projects to meet tight deadlines. Restructured the services offered to be more niche and targeted, by introducing new technologies and strategizing business approach. Delivered projects of scale form 500K to 3M in 2 Years. Show less

  • Transinnovation
    • Technical Manager
      • Jan 2002 - May 2005

  • Star Cruises Malaysia
    • Senior IT Officer
      • 1994 - 2000

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