Experience

Synertrade

• Germany
• Software Development
• 100 - 200 Employee

• Manager, Customer Success

  • Feb 2022 - Present

  France

• Transformation consultant

  • Jul 2020 - Feb 2022

  Paris Area, France Synertrade is an international leader in digital procurement solutions, offers a software solution consisting of a set of applications able to meet the challenges of each purchasing organization. Achievements: - Analysis of the need and customer processes - Design workshops animation (FR & EN) - Training animation - Meeting animation - Project monitoring and animation - Workaround proposal in the integration of the process in the tool (Rfx) - Setting of the… Show more Synertrade is an international leader in digital procurement solutions, offers a software solution consisting of a set of applications able to meet the challenges of each purchasing organization. Achievements: - Analysis of the need and customer processes - Design workshops animation (FR & EN) - Training animation - Meeting animation - Project monitoring and animation - Workaround proposal in the integration of the process in the tool (Rfx) - Setting of the solution - Load quantification for billing



Nery Creation

• France
• Design Services
• 1 - 100 Employee

• Responsable du développement et de la relation commerciale

  • Sep 2019 - Present

  Ville de Paris, Île-de-France, France Nery création, est une boutique et une marque à taille humaine dans le secteur de la mode, spécialisée dans l'ajustement d'excellence, la création sur-mesure et la formation Haute-Couture. En tant que responsable du développement et de la relation commerciale mes missions : - Mise en place de processus et d'outils comptable - Suivi de comptabilité et trésorerie - Déploiement du site vitrine et e-commerce - Automatisation de la relation client - Conduite des travaux de… Show more Nery création, est une boutique et une marque à taille humaine dans le secteur de la mode, spécialisée dans l'ajustement d'excellence, la création sur-mesure et la formation Haute-Couture. En tant que responsable du développement et de la relation commerciale mes missions : - Mise en place de processus et d'outils comptable - Suivi de comptabilité et trésorerie - Déploiement du site vitrine et e-commerce - Automatisation de la relation client - Conduite des travaux de rénovation - Campagne de communication - Social Média - Campagne de référencement Search Engine Optimization - SEO (See u Better) - Sourcing et négociation fournisseur Show less



Axys Consultants

• France
• Business Consulting and Services
• 100 - 200 Employee

• Digital Transformation Consultant

  • Nov 2017 - Jan 2020

  Paris Covéa Paris, Montparnasse Covéa is charged of strategic management coordination and pooling resources for the Group of 3 insurance brands: - MAAF: General insurer for the general public and professionals - MMA: Multi-specialist consumer and professional insurer - GMF: Referring insurer of civil servants As part of a reorganization: Within the CFOA - Functional Cohesion of Procurement Tools entity of the Purchasing Department of Covéa (DAC) the main missions… Show more Covéa Paris, Montparnasse Covéa is charged of strategic management coordination and pooling resources for the Group of 3 insurance brands: - MAAF: General insurer for the general public and professionals - MMA: Multi-specialist consumer and professional insurer - GMF: Referring insurer of civil servants As part of a reorganization: Within the CFOA - Functional Cohesion of Procurement Tools entity of the Purchasing Department of Covéa (DAC) the main missions are: - Update the organization in the EMA tool (Ivalua Solution) - Administer the tool in a functional way - Accompany the users - Assist the DAC project management in these transformation projects Show less



Covéa

• France
• Insurance
• 700 & Above Employee

• Consultant Achats

  • Dec 2017 - Feb 2019

  Montparnasse/Levallois Le GIE Covéa Agora mutualise pour les marques du Groupe : - MAAF - MMA - GMF les ressources et organise la stratégie. Au sein de la Direction des Achats Covéa (DAC): Mes Missions : Assister la Direction des Achats de Covéa sur les projets de transformation. Chargé du SI Achats (Solution Ivalua), participation à la montée de version, chargé de projet de réorganisation (Projet stratégique 2018). Les Activités réalisées : Accompagner la Direction en… Show more Le GIE Covéa Agora mutualise pour les marques du Groupe : - MAAF - MMA - GMF les ressources et organise la stratégie. Au sein de la Direction des Achats Covéa (DAC): Mes Missions : Assister la Direction des Achats de Covéa sur les projets de transformation. Chargé du SI Achats (Solution Ivalua), participation à la montée de version, chargé de projet de réorganisation (Projet stratégique 2018). Les Activités réalisées : Accompagner la Direction en animant des workshops et formations, analyse d'impacts de transformation documentés. Suivi et pilotage de divers projets (Excel, PowerPoint, SI Achats), Change Management. Show less



Vallourec

• Oil and Gas
• 700 & Above Employee

• Procurement Project Manager

  • Jan 2017 - Aug 2017

  Région de Boulogne-Billancourt, France Vallourec is the world leader in premium tubular solutions primarily serving the energy markets (oil and gas, powergen). Its expertise also extends to the Industry sector (mechanicals, automobile, construction etc.). With over 19,000 employees, integrated manufacturing facilities, advanced R&D and a presence in more than 20 countries, Vallourec offers its customers innovative global solutions to meet the energy challenges of the 21st century. In the Group Sourcing department… Show more Vallourec is the world leader in premium tubular solutions primarily serving the energy markets (oil and gas, powergen). Its expertise also extends to the Industry sector (mechanicals, automobile, construction etc.). With over 19,000 employees, integrated manufacturing facilities, advanced R&D and a presence in more than 20 countries, Vallourec offers its customers innovative global solutions to meet the energy challenges of the 21st century. In the Group Sourcing department (3€billions/year) which is divided in more than 50 sites around the world, the missions was: - Release progressively the new Purchasing Information System (Ivalua Solution) in its various functionalities and setting up the performance dashboards in this new system - Monitor supplier performance indicators and Group consolidation (On time delivery and Non compliance rate) - Manage Vallourec's existing approach to evaluating suppliers in terms of CSR (Corporate Social Responsibility): Environments, ethics, business practices, supply chain - Prepare and pilot the evaluation campaigns - Manage to the continuous improvement of the modules and functionalities of the new Purchasing Information System - Use this information system (IS Purchasing) for all key information purchases and suppliers and accompany buyers in its use - Input purchase data in the Purchasing IS (examples: scorecards / performance dashboard, expenses) and keep these data up-to-date Show less



Societe Generale

• France
• Banking
• 700 & Above Employee

• Contract Manager

  • Nov 2014 - Aug 2015

  La Défense, Hauts-de-Seine IT intellectual property division (P2i) within the Societe Generale Group's Procurement Department, which is in charge of defining and implementing sourcing policies, contribute with the support of the information systems departments to transform the solutions provided to SG customers and employees through innovation and IT projects. My missions : - Management of the expressions of needs and tenders - Management of contracts and endorsements Formalization of contracts… Show more IT intellectual property division (P2i) within the Societe Generale Group's Procurement Department, which is in charge of defining and implementing sourcing policies, contribute with the support of the information systems departments to transform the solutions provided to SG customers and employees through innovation and IT projects. My missions : - Management of the expressions of needs and tenders - Management of contracts and endorsements Formalization of contracts and endorsements Availability of Change Management Sheets Management of the electronic signature of the contracts Organization of archiving of contracts and "paper" amendments Control and monitoring of documents annexed to contracts in accordance with the law and EMP rules Managing Renewal Priorities Using Weekly Reporting Management of reminders on contracts and missing documents Verification of the completeness of the parts required for the contracts Involvement in resolutions of bills disputes - transverse projects Participation in the evolution of processes and tools including Prest @ chat Control of reporting and participation in their evolution Participation in data reliability and bug fixes Involvement in the deployment of new partners Participation in the management of the partner relationship and the transformation of their sourcing Participate in the actions and controls of the Permanent Surveillance Show less



LCL

• France
• Banking
• 700 & Above Employee

• Customer Advisor

  • Sep 2013 - Mar 2014

  Région de Paris , France The LCL network offers to individuals and professionals a complete range of banking products and services. Customer satisfaction placed at the heart of their concerns, the LCL advisors aim to build a relationship based on trust through adapted advice and the sale of bank products in line with their needs. My missions : - Welcome, advise and guide clients and prospects within the agency or by phone, - Answer their questions and their expectations, - Offer to make an… Show more The LCL network offers to individuals and professionals a complete range of banking products and services. Customer satisfaction placed at the heart of their concerns, the LCL advisors aim to build a relationship based on trust through adapted advice and the sale of bank products in line with their needs. My missions : - Welcome, advise and guide clients and prospects within the agency or by phone, - Answer their questions and their expectations, - Offer to make an appointment with their advisor, - Perform all the operations requested by the customers: current operations, withdrawals, transfers ... - Give the means of payment, - Accompany customers in the use of ATMs and remote banking services, - Manage the information media in the agency (brochures, posters, etc.) Show less



SYSTEME U

• France
• Retail
• 700 & Above Employee

• Self-service employee

  • Oct 2012 - Sep 2013

  Paris Area, France Cashier and shelf management in supermarkets. • Management missions (department manager & department manager) • Facings, block design, set up and reorganization of departments, redefinition of product prices.