Experience

College of Coastal Georgia

• United States
• Higher Education
• 200 - 300 Employee

• Senior Research Associate

  • Nov 2015 - Present

  Provide in-depth analytical and statistical expertise, integration of multiple data sources both internal and external, to summarize and present results to institution-wide, state system and Federal offices. Serve as an internal consultant to College employees in the design and analysis of institutional planning projects/systems and in the interpretation of statistical data in support of enrollment management, academic planning, and the assessment of teaching and student-learning outcomes. Work is frequently done in a team environment, working with staff and faculty from a variety of academic and non-academic units. Show less



College of Coastal Georgia

• United States
• Higher Education
• 200 - 300 Employee

• Coordinator of Tutorial and Technology Services

  • Aug 2014 - Aug 2015

  Recruit, schedule, and supervise 11 peer tutors Develop, coordinate, and deliver tutor training that meets College Reading and Learning Association (CRLA) Levels I-III certification requirements Recruit program participants through classroom presentations Assist TRiO director with preparation of Annual Performance Report Collect and analyze data on TRiO participants and comparison groups Conduct interviews with participant and tutor applicants Develop methodology to evaluate tutor performance Assist and train students and staff members in use of technology Develop and deliver financial-literacy training Serve on TRiO Advisory Committee Show less



American Woodmark

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Quality Analyst

  • Apr 2007 - Jul 2012

  Corporate Quality Analyst, 4/07 to 7/12Promoted to this position to recommend improvements in transactional, logistics, and manufacturing quality issues. Selected Contributions:Won President’s Award in recognition for design, development, and implementation of the Quality Management Approval Processing System (QMAPS). Represented client interests in the development process, extensively tested the system, and trained end users at several of our facilities nationwide. Earned “Green Belt” designation in Six Sigma, a business management strategy that seeks to improve processes by identifying and removing the cause of defects and minimizing variability, through a set of quality methods, including statistical methods. Have frequently applied these principles.Completed advanced training in Cognos, an IBM business-intelligence system; developed exemplar Cognos reports and conducted complex causal analysis leading to a significant reduction in quality costs as a percentage of sales.Developed advanced proficiency in Microsoft Office suite, particularly Excel and Access. Show less

• Production Planning Coordinator

  • Feb 2002 - Mar 2007

  Balanced output among six manufacturing facilities and several dozen third-party carriers, in order to minimize both cost and lead-time to consumers.

• Sales Analyst

  • Nov 2000 - Jan 2002

  In addition to “core” data analysis responsibilities using Access and Excel, audited invoices submitted by contractors installing displays at Home Depot stores, and mediated disputes between the Design Department and Divisional Account Managers.

• National Customer Service Representative

  • Dec 1999 - Dec 2000

  Solved problems, resolved disputes, and provided technical product spec support for kitchen designers at Lowes and Home Depot stores nationwide.