Experience

Belmont Hotel Manila

• Philippines
• Hospitality
• 100 - 200 Employee

• Assistant Guest Relations Manager

  • Jan 2021 - Present

• Front Office Supervisor

  • Feb 2020 - Jan 2021

• Front Office Associate

  • Jun 2018 - Feb 2020



One Pacific Place Service Residences

• Front Office Associate

  • Sep 2016 - Mar 2018

  -Execute standard check-in and check-out procedure.-Posting charges and transact payments in the system.-Collects room and other incidental payment from guest.-Manage room blocking.-Encode and manage reservations.-Answer telephone calls.-Answer guest queries and attend to guest request and concerns.-Attend guest complaints and resolve it.-Provide customer service and assistance.-Make shift detailed report at the end of the shift.-Record, count and remit cash sales and deposits.



Resorts World Manila

• Philippines
• Travel Arrangements
• 100 - 200 Employee

• Casino Dealer

  • Oct 2014 - Sep 2016

  -Operates live casino game in gaming table.-Deal different casino games everyday.-Exchange paper currency and cheques to gaming chips.-Collects losing bets and pay winning bets.-Educate player on how to play the game.-Provide customer service and advertise promotions.Games Dealt:CRAPS, Baccarat, Casino Stud Poker, Three Card Poker and Fun Games (Red & White, Sic Bo, Money Wheel) -Operates live casino game in gaming table.-Deal different casino games everyday.-Exchange paper currency and cheques to gaming chips.-Collects losing bets and pay winning bets.-Educate player on how to play the game.-Provide customer service and advertise promotions.Games Dealt:CRAPS, Baccarat, Casino Stud Poker, Three Card Poker and Fun Games (Red & White, Sic Bo, Money Wheel)