Ron Mercer
Chief Information Officer at Mortgage Information Services- Claim this Profile
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Bio
Tracy Previte
I had worked with Ron for over 10 years. I watched as he grew our IT department from one person to nearly 100, adding web designers, help desk personnel, programmers, QAs, and the managers to support each. The company for which we worked was very technologically immature and with Ron’s leadership, it developed into an external and internal customer friendly environment. I watched as he created something from nothing, giving excellent customer service at each step along the way. Ron would fit perfectly among any technology company or department, bringing his business and process perspective and knowledge. The systems he implemented made my life easier as an end user. One of the projects Ron headed involved creating a tailored customer interface for a specific customer. This interface was completed in a timely manner and was so successful that we were able to keep our customer and gain tens of thousands in revenue. Ron gets results. When I would ask him if the new systems he was developing would support the very dynamic needs of our company, he said ‘yes’. I was lucky enough to see these new systems come to their successful fruition. He delivered what he had promised and never just fed me what I wanted to hear. If he could not do something, he would figure out how it could be possible, and it got done.
Tracy Previte
I had worked with Ron for over 10 years. I watched as he grew our IT department from one person to nearly 100, adding web designers, help desk personnel, programmers, QAs, and the managers to support each. The company for which we worked was very technologically immature and with Ron’s leadership, it developed into an external and internal customer friendly environment. I watched as he created something from nothing, giving excellent customer service at each step along the way. Ron would fit perfectly among any technology company or department, bringing his business and process perspective and knowledge. The systems he implemented made my life easier as an end user. One of the projects Ron headed involved creating a tailored customer interface for a specific customer. This interface was completed in a timely manner and was so successful that we were able to keep our customer and gain tens of thousands in revenue. Ron gets results. When I would ask him if the new systems he was developing would support the very dynamic needs of our company, he said ‘yes’. I was lucky enough to see these new systems come to their successful fruition. He delivered what he had promised and never just fed me what I wanted to hear. If he could not do something, he would figure out how it could be possible, and it got done.
Tracy Previte
I had worked with Ron for over 10 years. I watched as he grew our IT department from one person to nearly 100, adding web designers, help desk personnel, programmers, QAs, and the managers to support each. The company for which we worked was very technologically immature and with Ron’s leadership, it developed into an external and internal customer friendly environment. I watched as he created something from nothing, giving excellent customer service at each step along the way. Ron would fit perfectly among any technology company or department, bringing his business and process perspective and knowledge. The systems he implemented made my life easier as an end user. One of the projects Ron headed involved creating a tailored customer interface for a specific customer. This interface was completed in a timely manner and was so successful that we were able to keep our customer and gain tens of thousands in revenue. Ron gets results. When I would ask him if the new systems he was developing would support the very dynamic needs of our company, he said ‘yes’. I was lucky enough to see these new systems come to their successful fruition. He delivered what he had promised and never just fed me what I wanted to hear. If he could not do something, he would figure out how it could be possible, and it got done.
Tracy Previte
I had worked with Ron for over 10 years. I watched as he grew our IT department from one person to nearly 100, adding web designers, help desk personnel, programmers, QAs, and the managers to support each. The company for which we worked was very technologically immature and with Ron’s leadership, it developed into an external and internal customer friendly environment. I watched as he created something from nothing, giving excellent customer service at each step along the way. Ron would fit perfectly among any technology company or department, bringing his business and process perspective and knowledge. The systems he implemented made my life easier as an end user. One of the projects Ron headed involved creating a tailored customer interface for a specific customer. This interface was completed in a timely manner and was so successful that we were able to keep our customer and gain tens of thousands in revenue. Ron gets results. When I would ask him if the new systems he was developing would support the very dynamic needs of our company, he said ‘yes’. I was lucky enough to see these new systems come to their successful fruition. He delivered what he had promised and never just fed me what I wanted to hear. If he could not do something, he would figure out how it could be possible, and it got done.
Experience
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Mortgage Information Services
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United States
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Real Estate
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1 - 100 Employee
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Chief Information Officer
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Jul 1996 - Present
Responsible for all IT operations: lead teams, policy-making, vendor and project management, budgeting and purchasing, process improvement, customer service, quality control, network and systems architecture, visual c++/mfc programming. Responsible for all IT operations: lead teams, policy-making, vendor and project management, budgeting and purchasing, process improvement, customer service, quality control, network and systems architecture, visual c++/mfc programming.
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President, CEO
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Apr 1996 - Present
Matchmaking software for Windows-based PC's used by over 100,000 gamers world wide. Aids gamers in finding the best game servers to play on and keep track of their friends. Provides server geo-location for accurate region-based filtering. Middleware is also available for game developers and server browser authors to provide matchmaking capabilities. All software developed using Visual C++. Matchmaking software for Windows-based PC's used by over 100,000 gamers world wide. Aids gamers in finding the best game servers to play on and keep track of their friends. Provides server geo-location for accurate region-based filtering. Middleware is also available for game developers and server browser authors to provide matchmaking capabilities. All software developed using Visual C++.
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AdvizeX Technologies
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United States
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Systems Admin/Consultant
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1993 - 1996
Administration of workstations, LAN/WAN, HP9000 HP/UX. Various consulting work for clients, including Visual C++/MFC programming. Administration of workstations, LAN/WAN, HP9000 HP/UX. Various consulting work for clients, including Visual C++/MFC programming.
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Pro*Systems
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Brazil
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IT Services and IT Consulting
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1 - 100 Employee
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Systems Admin/Consultant
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1992 - 1993
Performed administration on LAN, modems, dumb terminals, IBM AIX. Performed contract programming for customers in C and Objective C. Performed administration on LAN, modems, dumb terminals, IBM AIX. Performed contract programming for customers in C and Objective C.
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Community
