Ron Linn
Business Improvement Manager at Rapid Global- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Wesam Agaibi
Ron is really talented dealing with people and adapting to clients change requests. He always keeps clients happy and satisfied. Also Ron is able to do a smooth connection between technical and non-technical people and get them together to do amazing businesses integrations. Working with Ron is definitely an added value for both business and people working with him as well.
Wesam Agaibi
Ron is really talented dealing with people and adapting to clients change requests. He always keeps clients happy and satisfied. Also Ron is able to do a smooth connection between technical and non-technical people and get them together to do amazing businesses integrations. Working with Ron is definitely an added value for both business and people working with him as well.
Wesam Agaibi
Ron is really talented dealing with people and adapting to clients change requests. He always keeps clients happy and satisfied. Also Ron is able to do a smooth connection between technical and non-technical people and get them together to do amazing businesses integrations. Working with Ron is definitely an added value for both business and people working with him as well.
Wesam Agaibi
Ron is really talented dealing with people and adapting to clients change requests. He always keeps clients happy and satisfied. Also Ron is able to do a smooth connection between technical and non-technical people and get them together to do amazing businesses integrations. Working with Ron is definitely an added value for both business and people working with him as well.
Credentials
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Scrum Master Certified (SMC)
The Knowledge AcademySep, 2018- Nov, 2024 -
Diploma of WHS
CBD CollegeMay, 2018- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
RedAgileAug, 2019- Nov, 2024 -
Certified ScrumMaster (CSM)
RedAgileAug, 2019- Nov, 2024 -
Certificate III in Customer Contact
Telstra -
Certificate IV in WHS
CBD College -
Diploma of Project Management
TAFE
Experience
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Rapid Global
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Business Improvement Manager
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May 2012 - Present
• Business Improvement Manager responsible for leading, motivating and upskilling a team comprising of project coordinators, business analyst and subject matter experts. • Manage software development/implementation projects for clients from various industries, including but not limited to: - Property Management Group - Transport and logistics - Food manufacturers and distributors • Manage projects with costs varying from $30,000 to $150,000 • Dedicated account manager who fosters, supports and maintains positive relationships with premium and sensitive clients • Primary Business Analyst liaising with clients to design, document and deploy bespoke Business-to-Business data and application integrations • Implement business policies and processes to improve efficiency, enhance client satisfaction and business practices • Deliver internal staff training and external client training as a Subject Matter Expert of our products Show less
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Education
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2018 - 2018
CBD College
Diploma, Work Health and Safety -
2018 - 2018
The Knowledge Academy
Scrum Master Certification -
2013 - 2013
CBD College
Certificate IV, Work Health and Safety -
2010 - 2011
TAFE SA
Diploma, Project Management -
2010 - 2010
Telstra
Certificate III, Customer Contact
Community
