Ronald Landon
Director Neighborhood Lunch Program at Seniors First, Inc.- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Department of Elder Affairs 701B Comprehensive Online Training
ELDER AFFAIRS, FLORIDA DEPARTMENT OFOct, 2019- Sep, 2024
Experience
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Seniors First, Inc.
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Director Neighborhood Lunch Program
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May 2019 - Present
• Direct operational activities at 13 neighborhood lunch sites, dedicated to preventing isolation and meal insecurity among the senior population.• Manage and supervise a staff of 5-20, involving performance evaluation, discipline, and training to improve personnel efficiency.• Coordinate Volunteer initiatives to ensure staff is supported and to improve community awareness.• Routinely inspect partner facilities to ensure they are adequately maintained and meet DOEA compliance directives. • Consult with community partners to assure uninterrupted building services and implement procedures to resolve any problems.• Manage and coordinate daily meal orders, including logistics, scheduling, recreational programming, and large scale functions.• Monitor and prepare monthly/quarterly/annual reports, including key performance indicators.• Implement DOEA guidelines and strategies to improve nutrition outcomes.• Mentor and coach new staff on process/procedures to achieve Client satisfaction. • Conduct annual/quarterly safety and nutritional training.• Communicate in English/Spanish to collaborate and meet client needs.• Maintain client confidentiality and protected health information VIA records management protocols.
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Guardianship Case Manager
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Oct 2014 - May 2019
• Ability to efficiently assess and evaluate potential guardianship case requirements.• Prepare, process and manage patient assessments and court documents to ensure client confidentiality and HIPPA compliance.• Develop and implement support plan goals and strategies to address annual court and state requirements are met.• Manage and coordinate after hour patient care.• Mentor and coach new staff on process/procedures to achieve patient satisfaction and advocacy of rights.• Consult with department heads and case management to identify training needs.• Manage total client care, including fiduciary reviews, representation in legal proceedings and medical reviews.• Communicate in English/Spanish to collaborate and meet client needs• Process and review Medicaid/Medicare packets for compliance and timely submission.• Maintain client confidentiality and protected health information VIA records management protocols.• Conduct client health meetings with department heads, facility administration and Medical teams to assess current and future healthcare goals.
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Education
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2015 - 2021
American Public University System
Master of Business Administration (M.B.A.), Business, Management, Internet Marketing, and Related Support Services -
2011 - 2013
University of West Florida
Bachelor of Applied Science (B.A.Sc.), Public Health
Community
