Experience

AMX by HARMAN

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• FSE / Programmer / Tech Support

  • Feb 1999 - Present

• Regional Sales Manager

  • Jan 2003 - Jan 2005

• Technical Trainer

  • Mar 2001 - Jan 2003

• Project Manager

  • Feb 1999 - Mar 2001



AV Design +

• United States
• Construction
• 1 - 100 Employee

• Installer / Fabricator / Programmer

  • Jan 1998 - Feb 1999

  1) Fabricated all aspects of Audio Visual system racks.2) In house testing of finished racks.3) Programming of AMX control systems.4) On site installation of systems.5) On site testing of systems.6) On site user training of systems.7) Technical support and service of installed systems.



VTEL

• United States
• Telecommunications
• 1 - 100 Employee

• Senior Technical Phone Support Engineer

  • Jan 1997 - Jan 1998

  Technical phone support for the entire United States, Canada and Mexico. Troubleshot with the end user or service technician over the phone.Gave direction in order to fix the problem, or dispatched parts and field service engineers.Kept detailed records of all calls using VTEL's proprietary tracking software.



Bell Atlantic

• United States

• Field Service Engineer / Project Manager

  • Jan 1995 - Jan 1997

  At the time the company was known as Bell Atlantic Network Integration (BANI) out of Edison NJ. My responsibilities included project management, installation, testing, training and tech support of integrated audio / visual systems including video teleconferencing. I traveled the entire United States to do company wide installs for businesses like Subaru and AIG.



Peirce Phelps

• United States
• Wholesale
• 100 - 200 Employee

• Fabricator / Installer / Tech Support

  • Jan 1986 - Jan 1995

  Fabricated and installed the most advanced Audio / Visual / Video Teleconferencing systems of the time for companies like IBM, Johnson & Johnson, Merck, etc.Traveled nationwide for the installs.Led the wiring harness team for the S.I.T.E. systems contract. Had to be mil-spec certified for soldering and termination.When the S.I.T.E. contract ended, I transfered to the technical phone support group of the service division where I grew very rapidly and was soon head hunted by Bell Atlantic.



Sigma Sound Studios

• Staff Assistant Recording Engineer

  • Jan 1985 - Jan 1987

  One of the last staff positions available in a major recording studio. My duties consisted of anything that was necessary to make the sessions go smoothly. I was one of the first people trained to work with the GML automation system when it was installed in our Neve. I worked with so many of our famous R&B stars out of Philadelphia. I am credited on numerous albums.This was truly a once in a lifetime experience. I feel blessed to have been a part of it. It was also how I got invloved in the AV industry. The company that installed the Neve also worked at Peirce Phelps. I began to work part time with them which quickly became full time.