Experience

North Country Healthy Heart Network

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Controller

  • Jun 2022 - Present

  Responsible for Payroll & Human Resources functionsProvides operational assistance to program staffAssists in planning and overseeing special eventsCompiles and organizes meeting materialsResponsible for tracking program expenses by formulating vouchers sent to state representatives Collaborate with Executive Director regarding fiscal and program reporting responsibilitiesCompiles and records financial transactions in QuickbooksCoordinates bi-weekly check runsCompiles and organizes board and committee meetingsMaintains organization of agency documents & records



Lake Placid Ambulance Service

• Emergency Medical Technician

  • Jan 2003 - Present

  --- Provide patient care --- Provide patient care



Lake Placid Lodge - Relais & Chateaux Hotel

• Controller & Human Resources Manager/Guest Services Manager

  • Mar 2021 - May 2022

  Responsible for all phases of property-level accounting and financial reporting; coordinates accounting functions with the G.M. and the assigned corporate staff accountantMeet deadlines in the completion of various accounting reports and statements regarding GL, cash flow, expenditures, variances, payables, receivables, etc.Complete month-end closing responsibilities for various parties – G.M., Regional V.P., Management Company, OwnershipProcess Payroll on a weekly basis for approximately sixty employeesEnsure 100% compliance to accounting-related policies throughout the hotel, including cash managementPerform Accounts Payable functions including paying and coding invoicesConduct Human Resource functions including hiring, terminations, maintaining confidential personnel filesMake sure guests disputes needing clarification are resolved in a timely manner.May oversee maintenance of licenses & permits, insurance policies, and contract administrationMonitor daily bookings and ensure assigned rooms are prepared prior to check-inOversee check-in and check-out procedures, including reservations and financial transactionsInspection of guest rooms and amenities.Promptly address guests’ requests and resolve concernsEnsure special guests and VIPs receive personalized servicesManage guest relations team to ensure we comply with all standards and operating proceduresAppraise team’s performance and produce regular reportsAnalyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings



Housing Assistance Program of Essex County

• Housing Inspector/Foreclosure Analyst

  • Apr 2020 - Mar 2021

  Conduct inspections on residential properties to check for compliance and assess if there are hazards or structural defectsExamine both the interior and exterior of properties, including infrastructure, and electrical and plumbing systemsTriage new client applications for intakeAssess client information and analyze financial situation through budget analysis to determine potential optionsAssist housing counselor in packaging loss mitigation applicationsMaintain National Industry Standards and Code of EthicsUnderstand Fair Housing guidelines



Hotel North Woods

• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Oct 2018 - Mar 2020

  General:a) Responsible for the recruitment, selection, training and scheduling of Front Office personnelb) Oversight of the Property Management System up to and including postings, adjustments, Direct Bill and anything pertaining to the proper billing of guests, group blocks, etc.c) Oversight of all online booking enginesd) Coordinate with the Sales Department and General Manager, rate management structuree) Manage and oversee the Night Audit Process including reports, scheduling, training and all areas of appropriate oversight.f) Possess thorough knowledge of Community CalendarAccounting:a) Prepares daily food and beverage income audit.b) Prepares and makes available reports and documentation for a monthly review with management of all aged detail, prior to its determination of the account collect ability or write off, and placement of the account in the hands of the corporate credit department. c) Coordinates collection efforts with the corporate credit department to maximize receipt of payments to the hotel.d) To ensure the proper and timely billing of all receivables, including individual, group, and credit cards.e) To follow through and document all written and verbal collection efforts for all accounts receivable.f) Maintains the control log for checks of payments received and recorded against outstanding accounts receivable.g) Researches charge backs and disputed charges.h) Audits and assists in monthly departmental inventoriesi) Counts house banks and safesj) Oversee appropriate distribution and proper tracking of gift certificates sold at front desk or in the restaurants.k) Compiles allowances and paid-outs for General Manager's approval.l) Prepares daily/weekly reports as instructed by General Manager and Controller.m) Respond appropriately to all guest feedback in Medallia and other review channels.



Olympic Regional Development Authority

• Emergency Medical Technician

  • Dec 2009 - Mar 2020

  Administer patient care Administer patient care



Harlow Excavating & Contracting, Inc.

• Business Office Manager

  • Jul 2016 - Sep 2018

  Responsible for daily Accounting operations including Accounts Receivable, Accounts Payable, and PayrollForecast budgets and analyze results Responsible for daily Accounting operations including Accounts Receivable, Accounts Payable, and PayrollForecast budgets and analyze results



Mountain Lake Academy

• Special Education Teaching Assistant

  • Sep 2013 - Sep 2015

  --- Assist teaching staff with classroom management and the overall provision of educational services--- Participate in meetings and treatment modalities in accordance with individual treatment plans and program goals--- Provide crisis intervention in accordance with individual treatment plans and program goals. --- Assist teaching staff with classroom management and the overall provision of educational services--- Participate in meetings and treatment modalities in accordance with individual treatment plans and program goals--- Provide crisis intervention in accordance with individual treatment plans and program goals.



Alpine View Properties

• General Manager

  • Aug 2002 - Aug 2009

  --- Responsible for the daily operations for two lodging properties with 81 rooms in total.--- Hired, trained and supervised a staff of approximately fifteen individuals. Observed and monitored employees' performance to verify that company rules and procedure were being adhered to.--- Negotiated and contracted group sales for the properties.--- Coordinated front office duties and dealt with guests/potential guests in order to maintain the highest standards of operation and quality of services and facilities for the hotel.--- Inspected properties for cleanliness and appearance.--- Purchased supplies/services from outside vendors.



Metromedia Company

• Senior Auditor

  • 2001 - 2002

  --- Performed operational and financial audits domestically and internationally for all subsidiaries of the Company.--- Prepared audit reports for presentation to senior management. --- Performed operational and financial audits domestically and internationally for all subsidiaries of the Company.--- Prepared audit reports for presentation to senior management.



Marks, Paneth & Shron, LLP

• Supervisor of Lender Services

  • 2000 - 2001

  --- Conducted field examinations on behalf of several financial lending institutions.--- Performed analysis testing of Cash, Inventory, Accounts Receivable, Accounts Payable, Payroll and Gross Profit. --- Conducted field examinations on behalf of several financial lending institutions.--- Performed analysis testing of Cash, Inventory, Accounts Receivable, Accounts Payable, Payroll and Gross Profit.



TSR Wireless

• Internal Audit Manager

  • Jun 1997 - Dec 2000

  --- Established newly created Auditing Department. Hired and supervised staff of four individuals to assist in auditing function.--- Developed operational audit programs for all departments.--- Conducted and oversaw audits of approximately 30 regional offices and 300 retail stores within the United States--- Formulated and reviewed all audit reports for Senior Management.--- Implemented nationwide Mystery Shopper and Customer Service programs.--- Managed relationship between TSR and independent inventory consultants.--- Performed expense report and AMEX statement audit analysis on a monthly basis.