Ron Bennetti
Service Team Supervisor at Virtucom, Inc.- Claim this Profile
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Bio
Credentials
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CompTIA A+ (220-1001) Cert Prep 10: Printers
LinkedInNov, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 9: Portable Computing
LinkedInNov, 2021- Oct, 2024 -
CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 1: The Basics
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
LinkedInOct, 2021- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 8: Internet and the Cloud
LinkedInOct, 2021- Oct, 2024
Experience
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Virtucom, Inc.
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Information Technology & Services
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1 - 100 Employee
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Service Team Supervisor
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Jun 2022 - Present
Proficient in accurately and efficiently entering data into various systems and databases with a strong attention to detail and high level of accuracy.Skilled in utilizing ticketing systems to track and manage tasks, issues, and requests, ensuring timely resolution and excellent customer support.Demonstrated ability to effectively organize and prioritize tasks, files, and information, enabling streamlined workflows and increased productivity.Experienced in supervising and coordinating with project manager from initiation to completion, ensuring timely delivery, adherence to budget, and successful achievement of project goals.A collaborative team player who effectively communicates and cooperates with colleagues, fostering a positive work environment and achieving shared objectives.Proficient in providing guidance, direction, and support to team members, fostering a productive and motivated work atmosphere, and achieving organizational goals.Strong ability to prioritize tasks, manage deadlines, and allocate resources efficiently, optimizing productivity and meeting targets.Exceptional interpersonal skills with a customer-focused approach, ensuring outstanding service delivery, resolving inquiries, and maintaining positive relationships. Show less
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Service Team Lead
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Mar 2022 - Jun 2022
Ability to effectively prioritize tasks, set goals, handle multiple responsibilities and meet deadlines consistently.Effectively overseeing and coordinating a group of individuals to achieve common goals while providing fantastic communication skills to delegate tasks, motivate team members, resolve conflicts provide guidance and support, and ensure that everyone is working together efficiently and in a positive and collaborative work environment.Skilled in customer service to understands the importance of meeting customer needs and exceeding their expectations. Providing excellent assistance and support to school districts. Show less
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Lead Install Technician
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Dec 2021 - Mar 2022
Leading and organizing a group of technicians in the Atlanta Metro Area to perform various tasks for school districts. These tasks include removing old Promethean Panels and installing new touch interactive panels, installing monitors and desktops, as well as removing and installing engineering and business computer labs.
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Install Technician
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Oct 2021 - Dec 2021
Install a variety of technologies, computers, monitors, interactive panels, printers, etc. for a variety of Atlanta Metropolitan Area School districts.
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Community
