Senior Technical Engineer - Technical Lead at CommVerge Solutions

• May 2014 - Present

- Support the Technical Team in all project development work for network and system infrastructure business solutions including working closely with the sales team as support on all sales activities. - Analyze and evaluate hardware components, software, network structure, server and firewall equipment in order to provide recommendations. - Performs drive tests and preparation of service activity reports. - In dept expertise in specific product/offer domain along with broad product portfolio knowledge and through understanding of the network and services. - Design and consult technical solution for the customer requirement. - Manage and implement the project setup of the customer service request. - Provide highly focused, analysis and problem solving skills to meet customer and company needs and expectations. - Asses service provider's current networking environment and requirement, and identify opportunities for network and system and service enhancement. - Carry out maintenance, trouble shooting activities, analysis and calibration of test systems, fixtures, equipment and software. - Create and implement test plans and acceptance procedures. - Work and actively collaborate with third party vendors if appropriate - Provides technical support for all Juniper Products, Linux Devices & NSFocus Anti-DDOS appliances Show less