Experience

Electrica Furnizare SA

• Romania
• Utilities
• 1 - 100 Employee

• Consulting Manager, Collection Manager, Collection Specialist

  • Oct 2021 - Present

  Organizeaza si coordoneaza campanii si actiuni speciale, precum si procese de colectare generale in vederea recuperarii creantelor provenite din vanzarile de energie electrica, gaze naturale si produse non energie.Monitorizeaza procesele de colectare si analizeaza rezultatele inregistrate, precum si evolutia lor. Urmareste atingerea indicatorilor de performanta stabiliti.Verifica rapoartele privind creante restantele privind creantele restante ale societatii, analizeaza soldurile pe vechimi si clienti neactionati in instanta.Organizeaza si monitorizeaza activitatea de recuperare creante restante ca urmare a nechitarii facturilor de energie electrica /gaze naturale/VAS pentru clienti cheie.Initiaza si realizeaza discutii cu clientii in vederea recuperarii pe cale amiabila a creantelor Monitorizeaza, pentru clientii cheie, situatia emiterii preavizelor, ruleaza si verifica rapoarte specifice cu preavizele neemise, ia masuri pentru emiterea acestora in conformitate cu prevederile legale.Efectueaza operatii specifice in cazul platilor post-previzare, ruleaza si verifica rapoarte specifice.Raspunde de acordarea si urmareste respectarea conventiilor de esalonare la plata pentru clientii cheie.Monitorizeaza pentru clientii cheie, situatia emiterii ordinelor de deconectare, ruleaza si verifica rapoarte specifice cu ordine de serviciu de deconectare neemise.Este responsabil de constituiere /actualizeaza efectiva a garantiilor pentru clientii rau platinici.Monitorizeaza clientii care indeplinesc conditiile de notificare privind rezilierea/concilierea, somatia de plata si intocmeste dosarele de actionare in instanta a clientilor cheie.Realizeaza sau participa dupa caz, la actiuni de conciliere solicitate de catre clientii cheie.Efectueaza schimbarea starilor din aplicatie de gestiune clienti pentru clientii cheie aflati in Managementul Juridic.Monitorizeazainformarmatii privind prelucarea BPI, clientii care intra/ ies Insolventa sau Faliment Show less

• Consulting Manager

  • Sep 2021 - Feb 2022



Idea Bank S.A

• Ukraine
• Banking
• 100 - 200 Employee

• Coordinator SME Recovery Departament

  • Sep 2014 - Nov 2021

  Idea Bank S.A - Coordinates and manages the collection and recovery processes of debtors,individuals, SME and Corporate Companies Manages the entire notification process of the debtors. Undertakes visit on the field for Retai/Sme/Corporate debtors at home and headquarters of the company. Identify scenarios / restructuring solutions for clients with financial difficulties. Initiate negotiations for obtaining a promise or payment commitments viable for both the debtor and the bank. Identify and report suspected cases of fraud. Prepares requests for execution and documentation needed to start the force execution process, and send the file to the the bailiff's office. Collaborates with branches in the territory to identify solutions in the collection and recovery process, and the allocation of the recovered amounts. Channel the efforts to ensure a high rate of recovery of default loans. Keep in touch with administration department for reimbursement of amounts recoverable from customers that are in recovery portofolio Evaluates, identifies new trends of interest in the industries, new market segments, new opportunities, proposes strategies, plans, new techniques to increase the rate of the collection process Show less



good.bee Credit IFN S.A.

• Credit Collections Manager

  • Jan 2012 - Sep 2014

  Handling non-performance loan files; Managing debt-recovery process all country regions and Bucharest; Managing various projects representing Institution's business interests in all activities related with debt recovery processes (negotiations, bankruptcy procedure, forced execution, etc.); Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution; Keeping track record of level of provisions; Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents ; Submit requests to senior management and supporting documentation for accounts requiring credit facilities; Maintain bad debt and bad debt recovery records; Preparing necessary documents for Bailiffs related to the files for which was proposed to begin the forced execution; Follow up the stage of the executed files; Business or sector Good.Bee Credit IFN SA is a joint venture between good.bee Holding GmbH (99,995%) and Erste Bank Beteiligungen GmbH (0.005%). good.bee credit is a non-banking financial institution (IFN) Show less



Crédit Agricole Bank Romania

• Romania
• Banking
• 1 - 100 Employee

• Coordinator Forced Execution

  • Feb 2012 - Mar 2013

  Credit Agricole Bank Romania SA, Bucharest (Romania) Manage the debt portfolio in accordance with policies of the Bank; Deal with correspondence with regard to any collection or recovery issue; Continually review processes and procedures and make recommendations for improvements and maintain written guidance; Issue Reminders notices and summons to Customers; Identifying restructuring scenarios for customers with financial difficulties; Collaborating with the branches network for identifying solutions in the collection and recovery process of non-performing loans Liaise with outside Debt Collection agents and Bailiff agents; Show less