Experience

Pampa Brazilian Steakhouse

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• BOH Manager

  • Jun 2018 - Present

  • Improved food cost, every week analyzing the diagram and implement new ways to serve our guests with more knowledge • Improved the labor cost with a pro forma and study our collaborators • Improved training procedures to ensure product consistency from delivery to the table. • Trained and supervised 26 staff• Made schedule for 26 staff• Responsible for ordering and maintaining inventory and ensuring the quality of all incoming products

• Grill Cook

  • Aug 2017 - Jun 2018

  • Customer Service- greet every guest with a friendly and positive attitude while processing their orders.• listen to customer feedback to ensure return business.• Prepare food items following recipes and direction from the head chef. • Cut and clean all the meat cuts including cutting steaks• Maintained a clean and sanitary work environment in accordance with public health requirements.



Kid's House Buffet

• Gerente geral

  • Jan 2009 - Jun 2018

  • Developed marketing plan which included a social media strategy.• Coordinate the events and expositions• Checks inventory and stocks for proper flow of operation • Buyer with MRP(Material Requirement Planning) system and logistic supply• Oversees the full operation of the events, parties, etc.• Managed a team with 50 coworkers• Received calls daily answering questions and informed customers on products• Soliciting bids, managing vendor relationships, and client communications