ROMOLO ALTERIO
Technical Support Lead at Talentia Software- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
ES
Languages
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Italiano Full professional proficiency
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Ingles Professional working proficiency
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Español Native or bilingual proficiency
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Experience
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Talentia Software
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France
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Software Development
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300 - 400 Employee
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Technical Support Lead
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Mar 2013 - Present
• Provide a high level of technical support and assistance for our based customers and consultants. • Analyze technical questions or reproduce technical problems and provide or develop appropriate solutions related to supported applications/functionality. • Interface with the technical and functional implementation teams which include Application Developers, System Integrators, Database Administrators, System Administrators, Analysts and Consulting professionals. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers and solve their issues.
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Cezanne Software
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Madrid
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Customer Support Specialist
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Mar 2010 - Mar 2013
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Education
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Universidad Central de Venezuela
Licenciado, Computación
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