Rommel Caritativo
Sales Executive at MAC WORLD LOGISTIC- Claim this Profile
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Topline Score
Bio
Credentials
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Certificate of Achievement - American Homeshield
IQOR Clarkfield Philippines
Experience
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MAC WORLD LOGISTIC
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United Arab Emirates
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Sales Executive
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Jan 2021 - Present
RESPONSIBILITIES ● Assist and handle customer inquiries, quotes, questions with the highest degree of professionalism and courtesy. ● Coordinate with the coordinators/Operations for the quotation requested by the client. ● Communicate with the customers to achieve profitable deals and mutual satisfaction. ● Prepares accurate reports for upper management. RESPONSIBILITIES ● Assist and handle customer inquiries, quotes, questions with the highest degree of professionalism and courtesy. ● Coordinate with the coordinators/Operations for the quotation requested by the client. ● Communicate with the customers to achieve profitable deals and mutual satisfaction. ● Prepares accurate reports for upper management.
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Fastech
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Webchat Advisor
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Feb 2020 - Jun 2020
Communicate with customers through live chat or email to answer questions. Communicate with customers through live chat or email to answer questions.
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iQor
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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TECHNICAL SUPPORT - CUSTOMER SERVICE REPRESENTATIVE
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Oct 2015 - Apr 2019
Duties & Responsibilities: • Responsible for motivating and advising their agents to improve their performance, as well as hiring and training new sales representatives. • Achieve their objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance • Handles billing and payment services, invoice adjustment and refunds. Provide after-sales support like tracking order shipments • Communicate with customers through calls/emails and assist them with their concern, questions and inquiries. • Handles customer service concerns such as coverage questions (Healthcare/ Health card/Appointments) • Take and process order for Men/Women Apparels, Pizza Hut, Jewelry, Food Supplement and promotes phone service, assist customer inquiries, process and escalate refunds issues. • Project Handled: Amazon Sales, Car Rentals/ Appointments, Hotel Reservation/Bookings, Appointment Set-up/Loan and Mortgage/ Healthcare, Sales & Order line Taking, Appointment Set-up/Warranty, American Home Shield/ Warranty, Pizza Hut, Holsted Jewellers, Haband. Show less
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TELESALES – TECHNICAL SUPPORT
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Jun 2003 - Dec 2014
Duties & Responsibilities: • Assist other managers to process job applications and respond to queries. • Assist HR/Admin to find people to fill open positions. • Promotes goals and productivity campaigns within the team for full participation. • Recognizing and managing assertive customer calls. • Help customer to register them on their desired parking space. • Promote sales and assist customer to decide what PC’s/Laptops he will purchase and provide him specifications. • Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending and providing product information and benefits. • Project Handled: Sales & Orderline, MTV Urge/ Tech Support, Purchasing Power, Park Mobile, Food Supplements/ Sales Show less
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SALES MANAGER - DESIGNER - AUTO CADD OPERATOR - SHOWROOM VISUAL DESIGNER
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Mar 1994 - Apr 2003
Duties & Responsibilities: • Assist the group in the preparation of Designs and Shop Drawings and Details for various projects such as Villas, Palaces, Hotels in Jeddah, Riyadh and Dammam Area. • Build and promote strong, long lasting customer relationships by partnering with the client and understanding their needs. • Design and implement a strategic business plan that expands company/s customer base and ensure its strong presence. • Achieve growth and hit sales target by successfully managing sales team. • Maintained showroom floor and Interior Design. Organized and displayed seasonal product samples in a visually appealing manner within the showroom/Shop/Stall. Developed new ideas for layouts, materials, and products for the showroom in the future. • Meeting and discussion with the different clients with regard to sales and specifications. • Prepares the Bill of Quantity and Materials calculation of areas of Domes, Skylights, Gates, Trusses, Railings and other steel designs. • Project Handled: Gypsum (Wall, moldings and ceiling), Decorative Bricks made of gypsum, Paints, Precast Concrete, Tiles and Grouting, Decco Stones, Stained Glasses and Decorative Wrought Iron Design. Show less
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Tarlac State University
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Philippines
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Higher Education
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1 - 100 Employee
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College Instructor
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Jun 1990 - Mar 1991
Duties & Responsibilities: • Teaches and handles Architectural Subjects such as Visual Techniques, Architectural Planning, Housing includes in the present curriculum of the College of Architecture. Duties & Responsibilities: • Teaches and handles Architectural Subjects such as Visual Techniques, Architectural Planning, Housing includes in the present curriculum of the College of Architecture.
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Education
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1984 - 1990
Tarlac State University
Bachelor of Architecture - BArch, Architecture
Community
