Romie Robertson, Ed.M.
Recruitment and Onboarding Coordinator at Journey into Education and Teaching- Claim this Profile
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Bio
Credentials
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6-12 ELA Certification
The Florida Department of Education
Experience
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Journey into Education and Teaching
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United States
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Education Administration Programs
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1 - 100 Employee
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Recruitment and Onboarding Coordinator
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Aug 2020 - Present
-Project manage program that supports Massachusetts paraprofessionals becoming certified classroom teachers - Facilitate outreach and inbound inquiries, and lead applicants through program funnel - Manage organization's website and social media sites (Squarespace, Twitter, Instagram, and Facebook) -Project manage program that supports Massachusetts paraprofessionals becoming certified classroom teachers - Facilitate outreach and inbound inquiries, and lead applicants through program funnel - Manage organization's website and social media sites (Squarespace, Twitter, Instagram, and Facebook)
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SchoolMint
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United States
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Education Administration Programs
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100 - 200 Employee
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Customer Success/Onboarding Specialist
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May 2021 - Sep 2022
- Managed 44% of company accounts; maintain client health and sentiment - Reached a client renewal rate of 97% for 2022, 7 percentage points past goal - Led 100% of new client onboardings with an aggregate NPS of 63 after 60 days (includes teacher-facing PDs) - Leveraged usage data to drive partner conversations to promote upsell and cross-sell opportunities - Design, strategize, and execute systems to improve service efficiency - Created internal and external self-paced onboarding courses for company products - Build rapport with clients to instill trust and satisfaction with products and service Show less
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La Colaborativa
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Supervisor - Youth Employment Initiative
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Jan 2021 - May 2021
- Supervised group of high school interns in the Mental Health program - Designed curricula and activities to promote interns' learning and sense of empowerment - Supported interns as they created and presented their Mental Health-centered business plans to the Chelsea community - Supervised group of high school interns in the Mental Health program - Designed curricula and activities to promote interns' learning and sense of empowerment - Supported interns as they created and presented their Mental Health-centered business plans to the Chelsea community
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Miami-Dade County Public Schools
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United States
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Education Administration Programs
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700 & Above Employee
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Teacher
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Aug 2018 - Jul 2020
- State Certified in Secondary ELA/Reading and College Board certified in AP Seminar - Provide rigorous, standard-aligned instruction to students with a focus in social/restorative justice - Lead the Northwestern Poetry Club as sponsor and competition coach - Students earned 25% learning gains from 2018-2019 FSA English Data - Poetry Club students placed 3rd in LTAB 2019 poetry finals - State Certified in Secondary ELA/Reading and College Board certified in AP Seminar - Provide rigorous, standard-aligned instruction to students with a focus in social/restorative justice - Lead the Northwestern Poetry Club as sponsor and competition coach - Students earned 25% learning gains from 2018-2019 FSA English Data - Poetry Club students placed 3rd in LTAB 2019 poetry finals
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Intern
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Jan 2018 - May 2018
- Worked alongside Secretary Clinton and her staff to further her vision for America’s future - Researched and drafted daily and event Briefings - Completed correspondence projects - Helped draft the Secretary’s Op-Ed, “A Better Way to Educate Young Black Men” in Daily News June 2018 - Worked alongside Secretary Clinton and her staff to further her vision for America’s future - Researched and drafted daily and event Briefings - Completed correspondence projects - Helped draft the Secretary’s Op-Ed, “A Better Way to Educate Young Black Men” in Daily News June 2018
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NYC Office of the Mayor
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United States
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Government Administration
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100 - 200 Employee
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Community Affairs Unit Intern
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Jun 2015 - Aug 2015
- Organized community events on behalf of Mayor DeBlasio - Acted as the liaison between the Mayor’s Office and community organizations and businesses - Assisted Borough Directors with projects and initiatives - Organized community events on behalf of Mayor DeBlasio - Acted as the liaison between the Mayor’s Office and community organizations and businesses - Assisted Borough Directors with projects and initiatives
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Education
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Harvard University Graduate School of Education
Master of Education - Ed.M., Education Policy and Management -
New York University
Bachelor of Arts (B.A.), Urban Education