Romie Robertson, Ed.M.

Recruitment and Onboarding Coordinator at Journey into Education and Teaching
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Contact Information
Location
Atlanta, Georgia, United States, GE

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Credentials

  • 6-12 ELA Certification
    The Florida Department of Education

Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Recruitment and Onboarding Coordinator
      • Aug 2020 - Present

      -Project manage program that supports Massachusetts paraprofessionals becoming certified classroom teachers - Facilitate outreach and inbound inquiries, and lead applicants through program funnel - Manage organization's website and social media sites (Squarespace, Twitter, Instagram, and Facebook) -Project manage program that supports Massachusetts paraprofessionals becoming certified classroom teachers - Facilitate outreach and inbound inquiries, and lead applicants through program funnel - Manage organization's website and social media sites (Squarespace, Twitter, Instagram, and Facebook)

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Customer Success/Onboarding Specialist
      • May 2021 - Sep 2022

      - Managed 44% of company accounts; maintain client health and sentiment - Reached a client renewal rate of 97% for 2022, 7 percentage points past goal - Led 100% of new client onboardings with an aggregate NPS of 63 after 60 days (includes teacher-facing PDs) - Leveraged usage data to drive partner conversations to promote upsell and cross-sell opportunities - Design, strategize, and execute systems to improve service efficiency - Created internal and external self-paced onboarding courses for company products - Build rapport with clients to instill trust and satisfaction with products and service Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Supervisor - Youth Employment Initiative
      • Jan 2021 - May 2021

      - Supervised group of high school interns in the Mental Health program - Designed curricula and activities to promote interns' learning and sense of empowerment - Supported interns as they created and presented their Mental Health-centered business plans to the Chelsea community - Supervised group of high school interns in the Mental Health program - Designed curricula and activities to promote interns' learning and sense of empowerment - Supported interns as they created and presented their Mental Health-centered business plans to the Chelsea community

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Teacher
      • Aug 2018 - Jul 2020

      - State Certified in Secondary ELA/Reading and College Board certified in AP Seminar - Provide rigorous, standard-aligned instruction to students with a focus in social/restorative justice - Lead the Northwestern Poetry Club as sponsor and competition coach - Students earned 25% learning gains from 2018-2019 FSA English Data - Poetry Club students placed 3rd in LTAB 2019 poetry finals - State Certified in Secondary ELA/Reading and College Board certified in AP Seminar - Provide rigorous, standard-aligned instruction to students with a focus in social/restorative justice - Lead the Northwestern Poetry Club as sponsor and competition coach - Students earned 25% learning gains from 2018-2019 FSA English Data - Poetry Club students placed 3rd in LTAB 2019 poetry finals

    • Intern
      • Jan 2018 - May 2018

      - Worked alongside Secretary Clinton and her staff to further her vision for America’s future - Researched and drafted daily and event Briefings - Completed correspondence projects - Helped draft the Secretary’s Op-Ed, “A Better Way to Educate Young Black Men” in Daily News June 2018 - Worked alongside Secretary Clinton and her staff to further her vision for America’s future - Researched and drafted daily and event Briefings - Completed correspondence projects - Helped draft the Secretary’s Op-Ed, “A Better Way to Educate Young Black Men” in Daily News June 2018

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Community Affairs Unit Intern
      • Jun 2015 - Aug 2015

      - Organized community events on behalf of Mayor DeBlasio - Acted as the liaison between the Mayor’s Office and community organizations and businesses - Assisted Borough Directors with projects and initiatives - Organized community events on behalf of Mayor DeBlasio - Acted as the liaison between the Mayor’s Office and community organizations and businesses - Assisted Borough Directors with projects and initiatives

Education

  • Harvard University Graduate School of Education
    Master of Education - Ed.M., Education Policy and Management
    2020 - 2021
  • New York University
    Bachelor of Arts (B.A.), Urban Education
    2014 - 2018

Community

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