Experience

Real Estate Connection
• United States
• Real Estate
• 1 - 100 Employee
• Site Manager

  • Sep 2019 - Present

MorFIT Gym
• Member Care Support

  • Jan 2019 - Feb 2020


CoesterVMS - Nationwide Appraisal Management Company

• Order Desk/Client Relations Specialist

  • Feb 2018 - Dec 2018

  Work way through Order Desk queue Update clients when new order received that we are working to find an appraiser Goal: Orders assigned to a qualified appraiser within 24 hours Before reaching out to appraisers, first check the Declined Assignment Log and check for Vendor Modification Requests for feedback Make sure that any appraisers contacted meet client-specific and product-specific requirements Manually assign the file if the appraiser meets the C&R fee. If the appraiser does not agree to the C&R fee, make calls to at least 2 other appraisers to find one that will accept the C&R fee. After making at least 3 calls to appraisers (more if available in the market), if none of them will meet the C&R fee, escalate the file to the Order Desk Manager for review. If applicable to assign above or below C&R, please include supporting details and notes regarding the property Update clients on any delays, especially files not assigned within 24 hours, and explain the reason for the delay CoesterVMS was a nationwide Appraisal Management Company that specialized in taking over appraisal operations for mortgage lenders by providing an in-house appraisal management solution that combines the best of both service and technology. Show less


Convergys
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Customer Service Sales Representative

  • May 2017 - Jan 2018

The Results Companies
• United States
• Telecommunications
• 1 - 100 Employee
• Outbount Non-pay Collections

  • Aug 2016 - Feb 2017

Alorica
• United States
• Outsourcing/Offshoring
• 700 & Above Employee
• Customer Service Representative

  • Sep 2015 - Aug 2016