Direct Support Professional

• Aug 2022 - Present

Resident Care Assistant

• Apr 2022 - May 2022

VOLUNTEER ACTIVITIES COORDINATOR

• Aug 2018 - Feb 2020

• Achieved best possible performance from volunteers through successful monitoring, management and motivational strategies. • Maintained staffing and supply levels to provide superior service and maximize revenue opportunities. • Implemented and maintained continuous improvement initiatives to drive efficiency and growth. • Expedited customer throughout via meditation and if necessary referral to appropriate personnel. • Adapted instructional methods and materials to meet varying needs, abilities and interests. • Conducted recreational activities to teach decision making, improve physical fitness and offer leisure options. • Oversaw maintenance of all customer-facing equipment in compliance with internal policies and applicable safety guidelines. • Processed mail, correspondence and other administrative paperwork and transactions. • Maintained volunteer personnel files and activity logs. • Prepared and administrated budgets for volunteer operations and consistently met targets. Show less

Aged care worker

• Jul 2017 - Jul 2018

Performed household chores to promote cleanliness, safety and livability Maintained case notes to document resident progress and condition. Promoted independence to help clients accomplish basic daily living skills. Followed agency policy and procedure in administering care to clients. Provided physical and emotional support to patients and families while delivering services to patient's terminal conditions. Performed household chores to promote cleanliness, safety and livability Maintained case notes to document resident progress and condition. Promoted independence to help clients accomplish basic daily living skills. Followed agency policy and procedure in administering care to clients. Provided physical and emotional support to patients and families while delivering services to patient's terminal conditions.