Rome Uy

Customer Support & Analytics at Gala
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Munich Metropolitan Area, DE

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Bio

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Experience

  • Gala
    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Support & Analytics
      • Dec 2021 - Present

      Helping shape the future of gaming and digital assets. Helping shape the future of gaming and digital assets.

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Manager, Technical Support Operations
      • 2020 - 2021

      As a Senior Manager for Technical Support Operations, my role at Concentrix was to lead a customer support business unit covering 450 team members to deliver meaningful world-class omnichannel customer experiences for a Fortune 14 technology company.

    • Operations Manager, Technical Support Ops
      • 2015 - 2020

    • Senior Team Leader
      • 2014 - 2015

    • Technical Support Team Leader
      • 2013 - 2014

    • Technical Support Associate
      • 2012 - 2013

Education

  • University of San Carlos
    Bachelor of Science - BS
    2005 - 2009

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