Jr Partner

• 2020 - Present

Account Manager

• Mar 2020 - Sep 2022

Account Manager

• Oct 2017 - Mar 2020

Night Auditor

• Mar 2017 - Sep 2017

• Greet, register, and assign rooms to guests of hotels or motels. • Verify customers' credit, and establish how the customer will pay for the accommodation. • Contact housekeeping or maintenance staff when guests report problems. • Make and confirm reservations. • Issue room keys and escort instructions to bellhops. • Keep records of room availability and guests' accounts, manually or using computers. • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. • Compute bills, collect payments, and make change for guests. • Record guest comments or complaints, referring customers to managers as necessary. • Review accounts and charges with guests during the checkout process. • Transmit and receive messages, using telephones or telephone switchboards. • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. • Clean and maintain lobby and common areas, such as restocking supplies and watering plants. • Arrange tours, taxis, or restaurant reservations for customers. Show less

Package Handler

• May 2015 - Sep 2017

Front Desk Agent

• Dec 2015 - Jun 2017

Checking in guests, checking out guest, and doing the night auditing. Checking in guests, checking out guest, and doing the night auditing.