Romaniuk Volodymyr

Digital Marketing Manager at Splynx ISP Framework
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Skills

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Experience

  • Splynx ISP Framework
    • Czechia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Jan 2019 - Present

    • Systems Consultant
      • Sep 2018 - Dec 2019

  • Zoom Support.
    • India
    • Senior Technical Support Agent
      • May 2016 - Sep 2018

      • Managing incoming calls from existing English speaking customers around the world.• Fixing customers and different customers` requests (Windows and Mac OS X troubleshooting)• Managing hard and unusual cases• Monitoring and resolving Helpdesk tickets

    • Sales Manager
      • 2015 - 2016

      • Support and provide service via phone and chat• Activating the purchased software• Handling and resolving customer complaints• Delivering prepared sales scripts to persuade potential customers to purchase a service

Education

  • The National University of Ostroh Academy
    Master's degree, Romance Languages, Literatures, and Linguistics
    2012 - 2018

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