Experience

Masha and The Bear Restaurant

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• Operations and Development Manager

  • Oct 2021 - Present

  Joined the team to create a multi-concept F&B brand based on the famous kids animated show and to develop a complete franchise product for future expansion. Liaised with the Brand owners, Rebranded the earlier existed operating restaurant to Masha and The Bear Restaurant. Negotiated and re-established all the business relations including relations with landlord, suppliers, partners and authorities. Set up and redesigned the menu, service standards, brand guidelines, SOPs, etc. Restarted the on-hold Masha and The Bear project at The Dubai Mall (acting as project manager); Signed the Master Franchise agreement with the Brand owning company. Started developing the Master Franchise. Show less



Caesars Palace Dubai

• United Arab Emirates
• Hospitality
• 400 - 500 Employee

• Restaurant General Manager, Paru - Modern Japanese Restaurant

  • Oct 2019 - Dec 2020

  Paru is a Modern Japanese Restaurant by Michelin-starred chef Akira Back located on the rooftop of Caesars Bluewaters Dubai. Responsible for directing the daily operations of the restaurant, ensuring compliance with franchisors guidelines as well as hotel standards in all areas of operation, including: quality control; team management customer relations, ensuring first time comers convert to regular guests; increasing regular clientele database through social networking planning, preparation and execution of events inventory management Reporting to Director of F&B. Show less



Bolt Group (Viner Group)

• Dubai, United Arab Emirates

• Restaurants General Manager

  • Nov 2017 - Sep 2019

  Pre-Opening. Responsible for setting up and managing two licensed stand alone restaurants: - Chalet Berezka (www.berezka.ae) at THE POINTE - Osh Dubai (www.oshrestaurant.com) at LA MER Dealt with all aspects of new site openings including: establishing Restaurant Business plan, preparing strategic and annual forecast and budgets, recruitment and training, developing and implementing marketing strategy setting up the operations by preparing policies and SOPs, overseeing stock levels, purchasing and inventory Reporting to Operations Director. Total team 112 employees (two restaurants, FOH + BOH) Show less



Nusr-Et Steakhouse Dubai

• Nusr-Et Steakhouse, Four Seasons Beach Resort, Jumeirah 2, Dubai, UAE

• Restaurant Manager

  • May 2016 - Nov 2017

  Nusr-Et Steakhouse by Nusret Gökçe, aka #Saltbae Responsible for day to day management of the restaurant including logistics, recruitment, training and staff development, catering events, inventories, stock control etc. Reporting to GM. Total team 85 employees (FOH + BOH). Nusr-Et Steakhouse by Nusret Gökçe, aka #Saltbae Responsible for day to day management of the restaurant including logistics, recruitment, training and staff development, catering events, inventories, stock control etc. Reporting to GM. Total team 85 employees (FOH + BOH).



Vesna Restaurant and Lounge

• Conrad Dubai

• Pre-opening Manager (Acting GM)

  • May 2015 - Feb 2016

  Assisted investors in developing a new restaurant concept, Contemporary Slavic Cuisine restaurant. Hired, prepared and trained the team; Selected and purchased glassware, silverware, china etc; Created and implemented the SOPs, Sequence of Service; Managed all the marketing activities Assisted investors in developing a new restaurant concept, Contemporary Slavic Cuisine restaurant. Hired, prepared and trained the team; Selected and purchased glassware, silverware, china etc; Created and implemented the SOPs, Sequence of Service; Managed all the marketing activities



Think Food LLC

• United Arab Emirates
• Food and Beverage Services
• 1 - 100 Employee

• Multi-Unit Restaurant Manager / Catering Manager

  • Apr 2012 - May 2015

  Think Food is a Hospitality group holding such restaurant brands as Eric Kayser, Little More (franchise), Avec and others. Pre-Opening. Initially was responsible for opening the first outlet - Little More café in Dubai Marina Mall (opened in Jul 2012). In Dec 2012 based on two restaurants facilities established catering department and delivery services. Was in charge of two restaurants and Catering Department until October 2013 (total 72 staff). In Oct 2013 Appointed as a Multi-Unit Manager for Eric Kayser, another brand of Think Food group with its own bakery. Managed the restaurants operations as well as B2B bakery sales until May 2015 Show less



The Grand Grill LLC "Group"

• Food and Beverage Services
• 1 - 100 Employee

• Bar Manager / Floor Manager

  • Jan 2008 - Mar 2011

  Joined as a Bar Supervisor. Got promoted to Bar Manager and later to a Floor Manager. However, held responsibilities of bar stock and beverage cost until the last day of employment. Joined as a Bar Supervisor. Got promoted to Bar Manager and later to a Floor Manager. However, held responsibilities of bar stock and beverage cost until the last day of employment.