Experience

mBank CZ

• Czechia
• Banking
• 100 - 200 Employee

• Head of Deposit products - mBank CZ/SK

  • 2017 - Present

  My role is to manage online product portfolio and processes for clients, bring new ideas to increase online sales, design client´s journey and client´s value proposition in all sales channels (mainly digital), set up online campaigns & PPC & search, set MVP to communicate to clients, improve conversion funnel, active participation on client´s research and finding client´s value.

• Senior segment manager SME segment

  • 2015 - 2017

  My role was to manage whole SME segment - deposit and loan products, identify and develop new business opportunities, prepare strategy for segment, achieve my plan of deposit and loan balances, number of new acquisition and optimize processes to increase client´s perception and satisfaction. I exceeded my annual target for new acquisition by 29%.

• Senior product manager for non-secured loan

  • 2013 - 2015

  My role was to focus on new sales, identify new sales channels, introduce new lending scenarios (refinance and consolidation), prepare campaigns and communication, launch new pricing strategy. I increased balance of portfolio by 41% and increase avg. ticket volume by 22%.

• Senior product manager for insurance

  • 2012 - 2013

  My role was to develop new insurance products – Household and property insurance, support of distribution channels, communication with insurance companies.



ING Nederland

• Netherlands
• Banking
• 700 & Above Employee

• Senior Product Manager

  • Jul 2010 - 2012

  Responsibility for development of new insurance products. To negotiate conditions of new products, process and product changes with external bank partners Raiffeisenbank a.s., GE Money Bank, a.s. and Hypoteční banka, a.s. Preparation of Cross-sell. Responsibility for development of new insurance products. To negotiate conditions of new products, process and product changes with external bank partners Raiffeisenbank a.s., GE Money Bank, a.s. and Hypoteční banka, a.s. Preparation of Cross-sell.



Raiffeisenbank Česká republika

• Czechia
• Banking
• 700 & Above Employee

• Factoring account manager

  • May 2009 - Jun 2010

  The evaluation of Account Receivables and approvemant of credit factoring lines to companies. Payment monitoring. The evaluation of Account Receivables and approvemant of credit factoring lines to companies. Payment monitoring.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Lease Manager - Development

  • Mar 2008 - Apr 2009

  Lease units in shopping malls within the Czech Republic and Slovakia. Lease units in shopping malls within the Czech Republic and Slovakia.



Intrum

• Sweden
• Financial Services
• 700 & Above Employee

• Credit Risk Analyst

  • Nov 2006 - Feb 2008

  I was evaluating portfolios of debtors from banks, phone companies, ets., negotiate price and close contracts. I was evaluating portfolios of debtors from banks, phone companies, ets., negotiate price and close contracts.



Komerční banka

• Banking
• 700 & Above Employee

• Telephone banker for VIP

  • Nov 2003 - Dec 2006

  - I was responsible for: - providing customers with information about their account, - open, close client account - active & passive banking - I was responsible for: - providing customers with information about their account, - open, close client account - active & passive banking