Roman Gron
Program Operations Manager at QATestLab- Claim this Profile
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English Professional working proficiency
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Russian Native or bilingual proficiency
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Ukrainian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Professional Coach
International Coaching Academy MAXIMUMFeb, 2019- Nov, 2024 -
Master of Neuro Linguistic Programming
NLP-hubNov, 2018- Nov, 2024 -
Enneagram Practitioner
Вектор РостаSep, 2018- Nov, 2024 -
Certified practitioner of neuro-linguistic programming
NLP-hubMar, 2018- Nov, 2024
Experience
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QATestLab
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Cyprus
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IT Services and IT Consulting
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100 - 200 Employee
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Program Operations Manager
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Apr 2022 - Present
- Team management (coordination of QAs and PjMs, control of workload and quality of work performed, resolution of disputes); - Team development (drawing up development plans, developing hard and soft skills, team recruting); - Solving controversial issues on projects and within the program; - Negotiation and conclusion of contracts (including participation in pilot projects, tenders and estimations); - Communication with Sales-managers from the moment of receiving an incoming lead to the start of the project: participate in PreSale-meetings, organize the preparation of the estimation of the new project and the signing of the contract; - Cooperation with company departments: sales, finance, HR, marketing and others. Show less
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Laba
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Ukraine
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E-Learning Providers
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100 - 200 Employee
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Online courses Producer
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Oct 2021 - Apr 2022
- Responsible for the full course launch cycle. - Market analysis, search for topics to launch new courses. - Search and negotiation with lecturers. - Control the improvement of existing courses and the development of new ones. - Managing advertising campaigns for new and existing products. - Analysis of marketing and sales indicators. Work on continuous performance improvement. - Responsibility for the financial results of the product and its impact on the business. - Working with content production, IT, marketing, sales, analytics and customer service teams. Show less
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Fozzy Group
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Ukraine
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Retail
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700 & Above Employee
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Scrum Master / Project manager
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Jul 2020 - Oct 2021
- Administration of the company's projects according to the Agile methodology. - Organization and coordination teams for the implementation of project stages. - Moderation and facilitation of meetings. - Control of team agreements (deadlines, distribution and execution of tasks). - Support and control of the project dashboard. KPI project monitoring. - Prioritize tasks with stakeholders and the team. - Teach the team coaching, Agile and project management. - Administration of the company's projects according to the Agile methodology. - Organization and coordination teams for the implementation of project stages. - Moderation and facilitation of meetings. - Control of team agreements (deadlines, distribution and execution of tasks). - Support and control of the project dashboard. KPI project monitoring. - Prioritize tasks with stakeholders and the team. - Teach the team coaching, Agile and project management.
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ABM Cloud
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Estonia
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Information Technology & Services
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1 - 100 Employee
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Project Manager/ Consultant
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Dec 2019 - Jul 2020
- Making suggestions on brand development and improving the system. - Acting as a liaison between the client and the development team. - Coordination of the implementation of the LMS system to customers. - Training and consulting clients on work in the system. - Development of training courses in the system. - Organization of processes for optimization internal business processes. - Making suggestions on brand development and improving the system. - Acting as a liaison between the client and the development team. - Coordination of the implementation of the LMS system to customers. - Training and consulting clients on work in the system. - Development of training courses in the system. - Organization of processes for optimization internal business processes.
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Бізнес-Конструктор
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Ukraine
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Business Consulting and Services
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1 - 100 Employee
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Business Coach/Agile Coach
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Aug 2018 - Aug 2019
- Coaching business owners and executives. - Facilitating the teams in the meetings, workshops and strategy sessions.- Assisting clients with creating an action plan for achieving the goals.- Monitoring the implementation of the planned actions and deadlines.- Improving clients personal effectiveness.- Joint with the client analysis of the current situation, progress in the movement towards the goal.- Assisting the client in making weighted business decisions.- Assisting the client in finding the source of motivation and energy to move toward the goals. Show less
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Head of projects / Business analyst
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Sep 2016 - Nov 2018
- Communication with clients, presenting the project materials and outcomes.- Setting the tasks for junior analysts, controlling the deadlines and providing the feedbacks.- Diagnostic of the companies. Identify the strengths and weaknesses of the business.- Build effective business models. Development of marketing and sales models.- Optimization of organizational structures, areas of responsibility of employees and business processes.- HR consulting. Development of KPI systems, financial stimulation systems, adaptation programs. Show less
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Educational projects coordinator
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Oct 2015 - Apr 2017
- Counseling and support of clients in the framework of the company's training programs.- Maintain clients in the online learning management system.- Assistance business owners in implementation of business tools.- Providing feedbacks to clients on completed practical tasks.- Presence at practical classes, maintaining communication with clients at the meetings.- Organizing and conducting client meetings with program experts, coordinating an action plan.- Coordination of team to ensure customer needs and implement improvements. Show less
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Project Manager
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Apr 2015 - Oct 2015
- Analysis of the values and needs of young people in Europe. - Creation of project concepts aimed at personal development, soft skills and promotion of EU values among the youth of the Republic of Cyprus. - Planning, calculation of required resources, search for partners, organization and implementation of projects and activities. - Analysis of the values and needs of young people in Europe. - Creation of project concepts aimed at personal development, soft skills and promotion of EU values among the youth of the Republic of Cyprus. - Planning, calculation of required resources, search for partners, organization and implementation of projects and activities.
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Education
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International coaching academy MAXIMUM
Professional Coach -
Kyiv University of Law NAS of Ukraine
Specialist, International Law and Legal Studies