Experience

Professional Delivery Providers (PDP)

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Chief Revenue Officer (CRO)

  • Jun 2023 - Present

  Atlanta, Georgia, United States Professional Delivery Providers is a leading provider of heavy goods delivery and installation services in the last-mile logistics space. With more than 100 years of leadership experience and tens of millions of deliveries completed, we know how to deliver quality.



Supreme Final Mile

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Chief Revenue Officer (CRO)

  • May 2021 - Jun 2023

  Lead and manage all sales and revenue functions in the organization including commercial relationships, growth strategy, and marketing responsibilities. These applications include: Final Mile Heavy Goods including furniture and appliance delivery, white glove service, LTL Support and Postal Injection.



J.W. Logistics, LLC

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Vice President, Sales and Strategic Solutions | Final Mile

  • Apr 2019 - Sep 2021

  Responsible for commercial account acquisition, growth and management including but not limited to: Pricing strategy, network alignment, middle mile continuity and implementation of Home Delivery and B2B Final Mile best practices. Individual annual sales target of $20 million with an additional $20 million of organic growth. Part of leadership team to establish and develop sales goals, customer acquisition strategy, and operational best practices.



XPO

• Transportation/Trucking/Railroad
• 700 & Above Employee

• Vice President of Client Solutions

  • Dec 2014 - Apr 2019

  United States Responsible for managing the client relationship with one of world's largest ecommerce companies. Support the growth within the Last Mile division by successfully managing the client relationship, meeting or exceeding client expectations and working with integrators to assure effective operational and business development solutions. Additional current responsibilities include the following: • Lead liason with client and XPO stakeholders • Constantly develop a deep… Show more Responsible for managing the client relationship with one of world's largest ecommerce companies. Support the growth within the Last Mile division by successfully managing the client relationship, meeting or exceeding client expectations and working with integrators to assure effective operational and business development solutions. Additional current responsibilities include the following: • Lead liason with client and XPO stakeholders • Constantly develop a deep understanding of customer needs and their required support • Work with operational leadership to develop effective and efficient methods to meet specific customer needs. • Acts as business owner and provide focus to gain momentum and assure results. • Proactively conduct strategic account reviews with client on a regular basis to review service needs and usage trends. • Identify products and pricing that meet customer needs and business objectives. • Provide pricing quotes when requested for specific individual special projects or jobs. • Ensure customer is proficient in using services by identifying user needs and providing training and consultative services. • Hold frequent meetings to keep projects on-time, on-budget and resources on-task. • Work with client to coordinate and facilitate effective tests and start-ups. • Review performance results with client and company operations managers. • Document customer compliance expectations and records of performance • Communicate customer service issues between client and company operations departments. • Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate. • Resolve conflict in project priorities, resourcing, schedules and scope. • Work with IT to understand and translate business requirements to technical requirements. • Provide input to support technical design of IT systems. • Coordinate with IT to assure Customer systems and reports needs are satisfied

• Director of Business Development

  • Sep 2014 - Sep 2015

  United States XPO LastMile is part of XPO Logistics, one of the fastest growing providers of transportation logistics services in North America. AT XPO LastMile, we provide nationwide, last-mile delivery solutions that include dedicated and transactional service models. We have extensive experience providing last-mile services with the nation’s largest retailers, ecommerce companies, and distributors. In addition to the heavy goods home delivery services, we are experts in the small parcel last-mile market… Show more XPO LastMile is part of XPO Logistics, one of the fastest growing providers of transportation logistics services in North America. AT XPO LastMile, we provide nationwide, last-mile delivery solutions that include dedicated and transactional service models. We have extensive experience providing last-mile services with the nation’s largest retailers, ecommerce companies, and distributors. In addition to the heavy goods home delivery services, we are experts in the small parcel last-mile market. This includes providing dedicated delivery from DC to retail stores, reverse logistics, pool distribution, sort and seg , and store-to-store delivery. Our 3,000 independent last-mile trucks, warehousing, and cross-docking experience allow us to provide the infrastructure to support the demands of our small-parcel clients.



Atlantic Central Logistics (Acquired by XPO)

• National Sales Director

  • 2008 - Sep 2014

  United States Dedicated Capacity Solutions Our Dedicated Capacity Solutions gives LTL carriers, distribution centers, and private fleet companies the control and flexibility of utilizing dedicated straight-trucks as their delivery demand fluctuates throughout the month. This is an "On-Demand" service and will be tailored to fit your delivery demands as they change.



Confidential

• Director Business Operations

  • 2003 - 2008

  United States



Independent Consultant

• National Account Manager

  • 1999 - 2003

  United States



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Sales - Technology Consulting

  • 1997 - 1999

  Greater Philadelphia Area