Experience

ARCE Contact Center

• Ukraine
• Telecommunications
• 1 - 100 Employee

• Chief Commercial Officer (CCO)

  • May 2019 - Present

  ARCE is an international company that provides high-tech services. We specialize in creating leading standards for remote customer service. Our peculiarity is that we speak all European languages, accommodate to your working hours and fulfilled all over 600 projects. The company has been a market leader for more than 10 years, thanks to its professionalism we are trusted by the world's leading companies: diplomatic missions, air travel companies, mobile operators, online stores, banking structures, insurance companies and others. Major responsibilities: ◾ Managing and exceeding the set business targets assigned ◾ Developing, executing and overseeing strategies and plans to achieve the set business targets ◾ Working to improve the customer base ◾ Building and maintaining good and lasting relationships with clients arce.com.ua Show less



Ticketforevent

• United Kingdom
• Events Services
• 1 - 100 Employee

• Head Of Business Development

  • Aug 2017 - Apr 2019

  TicketForEvent is an online service that allows the organizer of the event on its website to effectively automate the registration and questionnaire of visitors, accept payment from their customers and provide them with electronic tickets / badges. The service is designed specifically for events of various types and scales - exhibitions, conferences, forums, trainings, seminars, corporate, cultural, entertainment and sporting events.Major responsibilities:◾ Coordinating the business development activities including collaboration, in-licensing and out-licensing activities◾ Assessing and implementing business development opportunities◾ Preparing business development documents, presentations, and briefing books◾ Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams Show less

• New Markets BDM

  • Apr 2016 - Aug 2017



Yana Luxury Travel

• Ukraine
• Leisure, Travel & Tourism
• 1 - 100 Employee

• YANA Property sales/development manager

  • Jun 2014 - Apr 2016

  Yana Luxury Travel is one of the most respected travel operators in Ukraine. A company with 25 years of experience in the field of luxury tourism, individual travel, business and corporate tourism. The company became the first in Ukraine who was able to implement the strategy of an individual approach, round-the-clock customer support - concierge service. Major responsibilities: ◾ Analyzing and creating project scope and milestones for several company initiatives ◾ Managing the handling and assigning of daily tasks within the company ◾ Holding regular meetings with all departments to ensure open communication and expectations throughout a project ◾ Addressing customer concerns in reference to products, services rendered or employee interactions Show less



Luxor Management

• Development Manager

  • Jul 2013 - Jun 2014



LLC Butin

• Sales Manager

  • Feb 2011 - May 2013